Customer Ratings & Reviews
- Model:
- ME17R7021EB
- SKU:
- 6396302
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outlet in Montclair had a lot of nice open items I was able to get this at a deal
I would recommend this to a friendWorks fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All features work fine. Have to press the pad firmly to get the proper settings.
I would recommend this to a friendPretty good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over the range microwave, bought this for my mom and she loves it. Pretty modern looking and good space inside.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect microwave for our family's needs. I recommend this item.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t use the timer feature and microwave something at the same time.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is very reliable and very easy to use.
I would recommend this to a friendSansum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal no complains big enough space for heat
I would recommend this to a friendFair microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far, a bit noisy. Hope it lasts longer than my previous one.
I would recommend this to a friendCheap a last less than a year.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave January 2023 and the door stopped closing before the end of the year. I contacted Samsung and they replaced the door. They told me the spring inside the door malfunctioned. Well, here I am again, having the exact same issue! I’m sure I will have to fix it myself this time, which sucks because it doesn’t last a YEAR! this model isn’t worth the hassle. I’ve had microwaves last me more than 10yrs. In fact, the microwave I replaced this with was the original one installed when my home was built. It’s only pretty but, it’s cheap and I found out this is a common issue. I haven’t been able to get in touch with Samsung yet about this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lydia,
We can feel your disappointment with this microwave. We are here to help you.
Please see page 19 of the user manual for steps on how to clean the microwave door as this might be the cause of the door not to close properly.
https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147811530), and it will help our team pull up your information.
^Rodel
Don’t buy this.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door of this microwave is not level. It took a long time to install it and when I called Best Buy about the problem they just said return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand your frustration at receiving a damaged product. Let us assist you.
If there is damage to the microwave, kindly do not use it. Proper closure of the oven door is very crucial.
Only qualified service professionals should make adjustments or repairs to the oven. Please don't try to fix or modify the oven yourself.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. No special bells or whistles that I have found. Works like it should
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and works well. It’s a little loud, especially the fan
I would recommend this to a friendHappy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave! Great for the price and works well.
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Not fancy but does the job just as good
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only short fall is the light under it is not bright enough. The rest is great
I would recommend this to a friendGreat microwave.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave but it is a little louder than normal. Maybe you get what you pay for, but it does heat food nicely.
I would recommend this to a friendSleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for our other Samsung appliances. I have been loving the defrost option the microwave has.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people who brought over the microwave were really nice and took care of the package and brought it in quickly.
I would recommend this to a friendLove them!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be more satisfied with my new stainless steel appliances. Satisfied with the overall look and quality.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old microwave finally kicked the bucket. So far very happy with this Samsung. I hope it lasts half as long as what I replaced.
I would recommend this to a friend