Customer Ratings & Reviews
- Model:
- ME17R7021EB
- SKU:
- 6396302
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.
This summary was generated by AI based on customer reviews.
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Total tech had it installed in less then 20 minutes.
I would recommend this to a friendExcellent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave matches beautifully with my other kitchen appliances
I would recommend this to a friendWorks like a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vent works fine and microwave heats evenly too
I would recommend this to a friendMicrowave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fingerprints resistant microwave you can have
I would recommend this to a friendMicro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installed hassle free everything I get from Best Buy it’s a good idea for the warranty also
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Microwave. This item was the last item in stock. The box was damaged and we didnt think the Microwave would be too. We opened it and noticed a large dent in it. They did not mark it down much. But the gentleman that helped me was very kind.
I would recommend this to a friendNot good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box in excellent condition, it had a geek squad quality checklist taped to the box with check marks for: client information removed checked but the original purchasers information was still on the box, all functional parts of unit are present but the microwave turntable plate was missing. Unit has been cleaned and sanitized but there was broken glass in the case which I proceeded to get in my finger and have to dig out. When I turned the fan on broken glass starting flying out as well as sawdust. The weird part of the black glass being in the case was the microwave was fine, so I do not know if the glass plate was black and this was what broke. I already took down the old microwave so I decided not to return it and ordered a replacement microwave plate from Amazon but it is apparent that agent a1410000 from Round Rock, TX did not check this at all which now makes me leary to ever buy an open box product from Best Buy online again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Charles
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice having a brand new microwave and nice not having it sit wasting counter space .
I would recommend this to a friendSamsung Microwave is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Even the “done” chime is pleasant compared to my old one (different brand)!
I would recommend this to a friendGreat unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, had to replace a 17 month unit which was really unfortunate especially right before moving
I would recommend this to a friendSame today and yesterday!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is old reliable I really like this microwave..
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you don't need xtra functions you never use, this is a great microwave.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it so far. Nice Microwave. Hopefully lasts a long time.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This over the range microwave completes our range and fridge look. Its beautiful and roomy
I would recommend this to a friendGood value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic inexpensive microwave. Good value for the price.
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great microwave, just missed my old one that had the express buttons for 1-6 minute heating.
I would recommend this to a friendGood installer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional.. would recommend Best Buy to others..
I would recommend this to a friendPay attention to the specifications
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that the vents are on top of the microwave. I would return if it wasn’t to late. Not a bad microwave. It does what it is supposed too. The install was trash too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Frankie,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, and love the under light and fan!!!!!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is good the exhaust fan moves alot of air but doesn't grab the steam, smoke from front burners like i would have expected.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can feel your dismay on the exhaust part of your microwave. We are here to assist you in any way possible.
We recommend checking the resources below to check the vent fan speed to help eliminate the steam and smoke from the burners.
Vent fan is weak on Samsung over-the-range microwave:
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146697793), and it will help our team pull up your information.
^Rodel