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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its overall performance, ease of use, and appealing design. Many appreciate its size, easy installation, reasonable price, and quiet operation. However, some customers have reported issues with the door, timer, button quality, and unlit control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,144 reviews
  • Rated 5 out of 5 stars

    ltmike

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to read the display in a dimly lit room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwave that Samsung have. I like too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cancelled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered wrong one by mistake. I ordered it on line and looked at the wrong one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My steel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung appliances and the no fingerprint the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Even and accurate heating. It was a good recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used very nice looking but too big for my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave it is very spacious and it has great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only place I could fine a white one. The employees at pickup were fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the-Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. Works well and love the black stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work wells. Fan could be quieter but it is what it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proper working microwave, Samsung appliances always do well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this microwave. Does what it supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set for cooking and thoroughly cooks all food with no cold spots!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Great features and versatility. Has eco mode to save energy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t like this one. Poor option and finger prints all over. I wish I could give back Ah, and to turn it of if you decide stop in the middle of the operation, sit and wait. Take ages

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mayte, I know how frustrating it can be when results and expectations do not meet. We manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. I am including a link to a helpful guide to assist you with cleaning the microwave (https://bit.ly/2Xx8lD5). If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143810521) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well. Simple for what was spent so i cant complain...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Over Stove Micowave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turntable is unstable when in use. Plastic holder is very flimsy causing uneven rotation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We value our customers' feedback, and we know that a well-performing microwave simplifies the process of cooking and heating food. Let us help you.

      The turntable turns unevenly for a few reasons. Verify that the turntable does not have an excessive amount of food on it. If the food is excessively large or heavy, the turntable may not function correctly.

      We also suggest cleaning the turntable and roller rings regularly, because uneven turntable rotation can also be caused by food particles trapped in the microwave's bottom or on the rollers.

      You can also check the link below for the steps to clean the turntable. Please skip step 1 since it only applies to the turntable that doesn't rotate at all.
      https://www.samsung.com/us/support/troubleshooting/TSG01001970/

      In case the issue persists even after executing the instructions, we strongly advise getting in touch with us.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146804226, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Microwave is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the range microwave works great. Works for my needs

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello djsmith, thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look as it matches my stove. They both compliment each other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave amazing product always recommended

    I would recommend this to a friend