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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2109 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,109 reviews
  • Rated 4 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have the quick cook buttons but nice basic model looks nice works nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Every thing works really well I would recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price works fantastic we totally love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product and great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the service BB provided. The Microwave works wetland fits perfectly with our new ( also purchased at BB) range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item exelent products for samsung and good finish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave. Big interior. Installation was fast and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave for the price. Looks great, inside big enough and allows to heat larger portions compared to other microwaves I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Appliance that Lasts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for all of our family's needs. A variety of settings make it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ergonomic design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Beeping stops when you open the door . I had a microwave that would continue to beep 4 times even after you opened the door. Real annoying! No need to hit cook time button, just put in your time and hit start !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. Need to touch start button for all settings. I didn't have to do that with my old microwave. Miss that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 1.7 Cu. Ft. Over the Range Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has performed well. Meeting all of our expectations and needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, good looking microwave. Pros: good looking black stainless for cheap. Cons: Loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great for a good price I would highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big on Looks ~ Not Function!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the professional service I received from Best Buy. The service techs arrived on time and installed the microwave in an efficient manner. However, I would not recommend the Samsung microwave. They seem to put all their efforts into the look rather than function. The overhead light is so dim, I can't see well enough to read recipes, cooking times, etc. It's more of a night light. I've had to adjust my normal cooking times because it takes so much longer than my old microwave. In fact, It takes just as long to heat up food in this one as it did in my old, dying unit. Maybe this is normal for new microwaves now, but I'm not happy with its performance. So if you want a nice-looking appliance, this fits the bill; but don't buy it if you want a true, fast-cooking microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gingerbaby, Sharing your honest review about our microwave is important to us. Please let us know your thoughts. Allow us to help you with this.

      If cooking food takes time or is slow, ensure the oven has its own 15 or 20-amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.

      Please see page 21 under "Cooks food too slowly" and "Cooktop lamp is too dim." Also, see page 10 under the "LIGHT HI/LO/OFF BUTTON" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202309/20230915141858689/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146470959) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Clock not holding proper time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clock does not hold accurate time. Own both this microwave & samsung gas range. The clock loses on average 6-7 seconds per day compared to the range clock. In just one week. The microwave wanders to one minute behind time. Basically every week, it loses a minutes worth of time. Very annoying owning both products the same brand and they will not hold time together. You would think in 2024? The devices would notice each other and match clock settings.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We understand how you feel regarding this experience. Let's help you.

      Below is the microwave's user manual, which provides proper instructions for setting the clock. Please read page 10 for reference.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147565463, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    Not Bad for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a great Microwave only set back is that it doesn’t auto time the minutes. If You need 2 minutes have to press 2:00 unlike other ones that by touching the number alone will auto start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTR microwave installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old Samsung microwave with a new one of the same make. It’s a OTR and with a few modifications I was able to do the installation all by myself. Ordered on line and was delivered promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Looks modern and classy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted/ needed after my old countertop microwave bit the dust. Not only is it easy to use, but the over the range style is perfect. We did curbside pickup, they put it in our SUV and my husband installed without any problems. I downloaded the user manual from the internet since it didn’t come with a printed book. That worked out just fine. It’s a great microwave at a very reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one of these that we bought in 2020, in less than one year, we had ot replace the handle. By the time the warranty ran out at 2 years, we had to replace the unit. It worked great up until then. If you buy it, buy the extended plan as well. Just in case

    I would recommend this to a friend