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Customer reviews

Rating 4.3 out of 5 stars with 2137 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,137 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is everything. I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amir

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now every thing is good, but I do not know about future

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Reliable Appliance that Lasts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for all of our family's needs. A variety of settings make it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ergonomic design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great . Beeping stops when you open the door . I had a microwave that would continue to beep 4 times even after you opened the door. Real annoying! No need to hit cook time button, just put in your time and hit start !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item exelent products for samsung and good finish

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. Need to touch start button for all settings. I didn't have to do that with my old microwave. Miss that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quiet, Compact & Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit mounted well in the cabinet space. Good directions came with the unit. No Smart Things connection for this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, good looking microwave. Pros: good looking black stainless for cheap. Cons: Loud

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 1.7 Cu. Ft. Over the Range Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has performed well. Meeting all of our expectations and needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MaryanneM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to install! Everything cooks evenly and quick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big on Looks ~ Not Function!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the professional service I received from Best Buy. The service techs arrived on time and installed the microwave in an efficient manner. However, I would not recommend the Samsung microwave. They seem to put all their efforts into the look rather than function. The overhead light is so dim, I can't see well enough to read recipes, cooking times, etc. It's more of a night light. I've had to adjust my normal cooking times because it takes so much longer than my old microwave. In fact, It takes just as long to heat up food in this one as it did in my old, dying unit. Maybe this is normal for new microwaves now, but I'm not happy with its performance. So if you want a nice-looking appliance, this fits the bill; but don't buy it if you want a true, fast-cooking microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gingerbaby, Sharing your honest review about our microwave is important to us. Please let us know your thoughts. Allow us to help you with this.

      If cooking food takes time or is slow, ensure the oven has its own 15 or 20-amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.

      Please see page 21 under "Cooks food too slowly" and "Cooktop lamp is too dim." Also, see page 10 under the "LIGHT HI/LO/OFF BUTTON" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202309/20230915141858689/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146470959) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung all the way microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, three years in from purchase and unit still quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung microwave. Excellent product Excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great in my new kitchen. It is easy to use and works great. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung microwave. It’s door closes quietly and all of it’s operations are quieter than the 10- year-old model I replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clock not holding proper time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clock does not hold accurate time. Own both this microwave & samsung gas range. The clock loses on average 6-7 seconds per day compared to the range clock. In just one week. The microwave wanders to one minute behind time. Basically every week, it loses a minutes worth of time. Very annoying owning both products the same brand and they will not hold time together. You would think in 2024? The devices would notice each other and match clock settings.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We understand how you feel regarding this experience. Let's help you.

      Below is the microwave's user manual, which provides proper instructions for setting the clock. Please read page 10 for reference.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147565463, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very helpful associate during pick up

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, its the second i buy, love it , i recomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Bad for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a great Microwave only set back is that it doesn’t auto time the minutes. If You need 2 minutes have to press 2:00 unlike other ones that by touching the number alone will auto start.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one of these that we bought in 2020, in less than one year, we had ot replace the handle. By the time the warranty ran out at 2 years, we had to replace the unit. It worked great up until then. If you buy it, buy the extended plan as well. Just in case

    I would recommend this to a friend