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Customer reviews

Rating 4.3 out of 5 stars with 2147 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the product's overall performance, ease of use, and convenient size. Many also appreciate its easy installation, appealing design, reasonable price, quiet operation, and fast heating. However, some customers have reported concerns regarding the durability of the door and the functionality of the timer. Other issues mentioned include the quality of the buttons and the lack of backlighting on the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,147 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. The right size, and it looks nice. I also got a very good deal. I love Best Buy, I buy all my appliances there and will continue. The customer service is wonderful. I am in the market now for a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, easy to operate and install. Works great and no issues using this appliance so far. Samsung appliances in general are good in quality and price wise!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy touch key functions, quiet operation & fan. Good lighting, filters & recirculation venting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is performing very well. My husband installed easy! Matches other kitchen appliances. We love it . We have had no problems with it, performs very well. We will recommend to others. The price was reasonable especially no interest for 6 months-24 months.Also we liked how the salesperson walked us through each part of the process. It was all done very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave, easy install and has all the bells and whistles we need. Looks great as well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks! It looks great! Also it was easy to install. You also dont need alot of tools to install it. It was fairly easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung microwave its easy to use but what I really appreciate is the inset microwave tray it never gets stuck or becomes misaligned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best microwave I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!! Easy to install and use. Heats food fast and evenly. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Simple & super!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted something simple and cheap and this has blown us away. We love the simplicity of it, no need for all the fancy buttons, this gets the job done perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was able to install it within an hour, and now, six months later, it still works phenomenally.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but some things bothered me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 17 year-old microwave, you have to be very exact when you push on these buttons. I also feel like the door is very lightweight but I’m comparing this one to my old one. The other thing I don’t like is the light brightness. They give you two light settings and the first one is not very bright at all. Overall, it’s not a terrible microwave, but it’s not as good as the one I used to have which was a GE profile. I suppose for what I paid for this it’s not a bad microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice finish easy to operate heat's food super fast easy control panel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A nice stainless steel microwave with ventilation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it with Samsung oven (Model:NE59R4321SS). They look so nice and well matched. I love quality of these products as well as their looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly install, but otherwise solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous model in this series lasted for 7 or 8 years. Although I'd like to get a decade or more out of this one, I'll be happy if it lasts as long. It was a little difficult to install but it has a decent feature set and is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave, has all the basic functions, it’s sleek, spacious, modern

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use, looks great above the range.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to match our other appliances. Easy to install, easy to clean, works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Exlent servic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is excellent they help and the microwave good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has lots of options. Black Stainless looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great Microwave, looks very nice with the stove and the mis important aspect... it is very easy to used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with this microwave for 2 1/2 years, but recently the paint had chipped off in the carousel area and it's showing the metal inside which is unsafe to use (a rare manufacturer defect). We had no warranty left and had reached out to Samsung. Hopefully our new microwave (a different one by Samsung) is a better product and last a long time otherwise I will have to break up my Samsung appliance set and go with another brand

    I would recommend this to a friend