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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,109 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it Safe to use Save the space Easier to reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. At the beginning it was a bit confusing but now we know how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! Needed a matching one to my stove and dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother, who still had a counter-top microwave and a range hood that stuck out too far. It’s been wonderful for her. She loves it. It gets basic use - heating things up and defrosting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro Wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and delivered on time. We will continue to purchase from Best Buy. We flip houses and do new construction and all of our homes we use Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an excellent deal, such a great price and it work really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the microwave and great insulation ++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave! Great features. Delivered and installed promptly. Great installation. Professional and concerned with the quality of the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, door opens and closes easily, operates quietly, subtracted a star due to it only having one light on bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Order online was so easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our purchase was handled expertly by Best Buy and the microwave arrived as advertised. Thank you for making this so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave - An easy to use appliance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung microwave is easy to use. The side panel has numbers and words that are understandable for its operation. Just as important, the appliance was easy to install. All of the instructions from installation to product use were good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a microwave should work. Looks nice and vents out the top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was clueless when buying a fridge and microwave, but I was very pleased with the assistance I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave! Works great, looks beautiful in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Microwave that works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave for the price- works great for our kitchen aesthetic and the stainless steel is very sleek.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung products don't last.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same model 2 years ago, and it stopped working. Samsung doesn't believe in their own products as evidence by a one year warranty. Only reason I bought this same model is because the space is already set up and that made it easy to install, and all my other appliances are Samsung. The last Microwave I had lasted 15 years and was still working when I took it out. When I replace my appliance it won't be Samsung. Before you buy call a few companies that services appliances and you will find many of them won't work on Samsung products. The one's that do charge so much you are better buying a new one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We know how convenient it is to have a microwave. Let us get the microwave back on track.

      Here is a link to help you make the microwave work. Please follow the steps and click the hyperlinks for further assistance.

      Samsung microwave is not heating or has stopped working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146543272 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Great product, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave for the price. Sometimes less fanciness is a good thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In house sales representatives were very helpful in finding a microwave in our price range and functionality. Purchased product met our needs completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t keep

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after purchase because it was taller than I thought

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch pad screen not very good. Have to push two or three times to get it to activate.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how important a reliable microwave is in preparing meals, JoanneR. Let's get the information you need to ensure the microwave is operating smoothly.

      The link below will help guide you in ensuring the control panel of the microwave is responding properly. Learn more by checking the hyperlinks.

      Microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      Should you need further assistance with the range, please feel free to contact us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148436264) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Great easy to use & clean microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave unit. Easy to clean & the timers work well. i only purchase Samsung if available & Best Buy has a great selection of microwaves!

    I would recommend this to a friend