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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,109 reviews
  • Rated 5 out of 5 stars

    Mr Attah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products and most of things in my house are Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job. Nice look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works fine. Also a good price. The only Samsung appliance I have had that I did not like has been my fridge. Never buy a Samsung fridge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over rang microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great product would definitely recommend to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung microwave, it’s big inside and classy on the outside. Perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom as a gift and she loves it. Has not complained about anything and it’s been a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not fancy, but it works well. It function as well as our previous GE model, but we have to get used one touch time function. This model you always have enter the time manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service every time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was very helpful in getting the item and bringing it to my car parked in front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price,great product We love bestbuy ,always great prices and great deals! Microwave is very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great customer service from the store to the installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heats Food

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door latch spring quit after 7 months. Samsung repair replaced the door. Good so far after repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung For the Win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung quality. Perfect fit and finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great heats up the food fast and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. Matches my new gas range that I also purchased from Best Buy. Both appliances are Samsung and I’m very pleased with both purchases the delivery people did a great job installing too Great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tori

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but hard to see the control panel because it’s so dark. Dose not light up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It microwaves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tricked my son into thinking we were getting a mini microwave. He was relieved to see this was a regular size. It does it’s job and fits nicely above the stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave, works great and easy to use. I recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new microwave. One thing I would change is a lighted face around menu. At night I have to turn on alight to see numbers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit perfect for the replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up evenly. Installation was a breeze. Color matched the fridge nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    night light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lacks night light capability which was available on the previous model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor door latch design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has a poor design with the door latch. The top latch if isn’t slam tightly closed, it will turn on by itself. I was told by the tech just the fan and the light is ON and not actual microwave. So at time if you close the door like a normal person the unit will exhibit the symptom. The unit work as expected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there.

      A working microwave is needed to reheat your food. Let's go ahead and check the door latch.

      If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. Please check this link for details.

      Microwave turns on by itself
      https://www.samsung.com/us/support/troubleshooting/TSG01001966/

      In some households, the microwave is used more than any other kitchen appliance. If you keep your microwave clean, old food won't stick around, and there will be no funky smells. Please check this link for details.

      How to clean a Samsung microwave
      https://www.samsung.com/us/support/answer/ANS00062285/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145504727) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung