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Customer reviews

Rating 4.3 out of 5 stars with 2133 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,133 reviews
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is quiet and looks modern. Our Maytag went out and we went with this Samsung. The technicians here in Santa Fe, NM were excellent! They were professional, quick and worked hard at installing this new microwave about our stove. The brackets were different so they had to install new bracketing. They were so good! Thank you for picking up our old microwave, and all that hard work at installing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgrade our microwave and I did not realize how loud ours was until I used this one. This one is so quiet and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    taylor house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying my microwave very much. Delivery and installation was great, on time pleasant people to work with. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well i purchased it to match my other appliances very nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and so easy to operate. I use it daily and I am very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color combo on this, it really sets off my kitchen!! This also works great, I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cooks Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great & User Friendly with all the buttons. Color matches well with all my other appliances from Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very functional!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave. Works really well and does not continuously beep when done, so not annoying! Does show every fingerprint tho.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no complaints at all. Easy install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Newfangled warm up gadget.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to carry it out to my truck by my self. No help from the Best Buy lady. Kinda odd, don't you think. Well, here goes. You can push them buttons all day and the thing just sits there. You gotta really mash them buttons and it still doesn't work sometimes. Had my old microwave oven figured out real good. It could cook pop corn likity split. The installation instructions weren't much help. Installed it myself. I like the microwaves with a dial. Just turn the dial and there you go; it works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MattO,

      We recognize your feelings regarding your microwave button not functioning properly. We would love to help you.

      Below is a link with steps to help you if the microwave buttons are not working.

      The microwave control panel does not respond.
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      We'd love to speak to you directly to provide more assistance.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146962596) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace old microwave. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and effective.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I measure twice. The template included with the hanging instructions was over a 1/4 inch off and would have made the two hanger bolts difficult to line up. Other than that it was exactly as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a fancy one before and decided that I only needed a basic one. Saved a bunch of money. Good looking microwave. Had installed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung 1.7 microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really quite but it’s large maybe they should change light to Led for more brightness

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use Looks good and works very well Great value for money !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microwave purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and Durable Add a very good price

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nice but not too practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are kind of hard to press. Wish it has short cut in minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a standard microwave. Nothing special. Just a solid citizen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is very nice. Disappointed it couldn’t be installed by Best Buy staff due to things I wasn’t aware of.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! It works great and looks beautiful in my kitchen with my other black stainless Samsung appliances.

    I would recommend this to a friend