Customer Ratings & Reviews
- Model:
- ME17F7021MT/AA
- SKU:
- 6625003
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Pros mentioned:Overall performance
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. This microwave looks great with our frigde and works well too.
I would recommend this to a friend - Pros mentioned:Design
Love it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this addition to my kitchen device works great and looks nice
I would recommend this to a friend Terrible Samsung customer service and warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. If you have a warranty issue, Samsung has the worst warranty policies and customer service. I bought this microwave for my elderly mother. After about 6 months it caught on fire while in use and she immediately turned it off. I called Samsung and they sent Service Quick for the warranty repair. They determined the microwave was 'arcing' without anything in it and defective. I then asked Samsung to replace the unit. They advised that could take at least 20 business days and when they did deliver the replacement microwave, they wouldn't install it our haul away the old unit. I would need to pay for someone to install and haul away. Even though they acknowledged the unit was defective. After that they would only reimburse for a portion of the installation and haul away cost. This was a $215 microwave with a million dollar headache caused by Samsung's defective product and terrible customer experience. Their whole warranty process is designed to fatigue you down to giving up, which I ultimately did. I will never buy another Samsung product again as result of this experience. Their customer service and warranty policy is not customer friendly, to say the very least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ThomasL,
We understand that your experience with the microwave can be concerning.
You may contact our Support Team via the link below to speak with a live representative should you decide to proceed with the replacement.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Size
Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good size, looks nice, roomy inside, 1000 watts
I would recommend this to a friend - Pros mentioned:Installation
Samsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a previous Samsung Microwave. So far has been working great! Very easy install as well.
I would recommend this to a friend Love the color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microwave looks great so far working very well
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great ! No problems with this microwave and loooks great
I would recommend this to a friend- Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good! Looks like it’s a good quality!!!!!!!!
I would recommend this to a friend Samsung microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave for your kitchen is really not to expensive as well.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Elivg, I want to congratulate you on your choice of your Samsung Microwave in your home. We are honored and appreciate you sharing why this machine fits your needs. Welcome to our Samsung family. ^Brad
- Pros mentioned:Overall performance
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Use it a lot. Too many words required for this and takes too much time to do.
I would recommend this to a friend - Pros mentioned:Overall performance
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this microwave and luke the look of it also.
I would recommend this to a friend Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches my appliances. Great price. Bracket not included but used my old one
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this at Best Buy Outlet.. Not only was it a great price Great Product...
I would recommend this to a friendWorks well, no issues.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this particular microwave to go with the matching range. There’s not much to say other than it works. The vent function is not overly noisy but it’s not the most quiet either. The touch pad is a little less sensitive than I would like it to be. You have to really press the button rather than just place your finger over them. Overall happy with purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Rcracerg911, congratulations on your Samsung Microwave. I am so appreciative of your honest feedback. I will definitely be sharing your opinions with our design team. We welcome you to the family and are so grateful for you choosing Samsung. ^Brad
- Pros mentioned:Ease of use
Very good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Easy to install, and works great
I would recommend this to a friend - Pros mentioned:Overall performance
Great microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as good as the unit it replaced, it's just better looking.
I would recommend this to a friend - Pros mentioned:Size
Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of great options, good size. Does well for popcorn!
I would recommend this to a friend - Pros mentioned:Overall performance
Really Nice Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works great. It is very powerful and has everything you need
I would recommend this to a friend Samsung Over-the-Range Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product replaced an older Samsung microwave that I owned for many years. It fits perfectly above my stove and works well. The only feature missing from my old microwave is the ability to turn off the rotating plate.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works well, very user friendly and looks great with my other Kitchen appliances.
I would recommend this to a friend