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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,109 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of the microwave. My husband replaced it over the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this microwave for several months now. It has a clean look and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very well built microwave with awesome features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced same model and it has been updated and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking and works like a charm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Looks way nicer than our old one and is much more powerful too. ALso having the built in hood has been really nice as we have it above our range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking appliance. Works great, very easy to operate and very versatile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave for a reasonable price. Installation was great, very professional. We would highly recommend this microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work on Gas Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and neat work. Also, very professional technical support team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It doesn't have fast buttons like 1 minute but it isn't so bad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap a last less than a year.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave January 2023 and the door stopped closing before the end of the year. I contacted Samsung and they replaced the door. They told me the spring inside the door malfunctioned. Well, here I am again, having the exact same issue! I’m sure I will have to fix it myself this time, which sucks because it doesn’t last a YEAR! this model isn’t worth the hassle. I’ve had microwaves last me more than 10yrs. In fact, the microwave I replaced this with was the original one installed when my home was built. It’s only pretty but, it’s cheap and I found out this is a common issue. I haven’t been able to get in touch with Samsung yet about this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lydia,

      We can feel your disappointment with this microwave. We are here to help you.

      Please see page 19 of the user manual for steps on how to clean the microwave door as this might be the cause of the door not to close properly.

      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147811530), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but didn't fit where I had it installed. Seemed really nice as it was a Samsung product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken. Same issue as last one after a few years. The door is broken. Would even turn on without holding the door shut.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Samsung Over Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical and functional, easy to use. But consumes a lot of electrical energy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not to loud like others, need to learn how to reduce the power settings, very powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but black panel where you push buttons makes it hard to read in certain lights. When you need the light underneath it is too hard to find because it’s so dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with this product and with the store service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Over the Oven Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave - works great. I converted the exhaust so that it blows air outside the house via an air duct - very simple to do and it works awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful design. Easy to install. Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. Easy to install. Works great. Took me about two hours to install. It helps if you have an extra set of hands during the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    poor info

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality would like to know now to use the air fryer and convection peatures nothing in the manuals about the operation of them therefore I would not rate them high

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful!! So many features! Easy to keep clean!

    I would recommend this to a friend