Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,109 reviews
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item fits perfect in my kitchen over all design and functionality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamsungMicrowaveReview

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working as expected, I'm very happy for my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look, easy to operate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This goes great with our Samsung Range, the fan and light work great, and it was no problem to get started using it. It's easy to clean and I like the bright white interior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A happy wife is a good wife!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the microwave on a scratch and dent sale - excellent price nothing cosmetic (visible) and a breeze to install. Wife much happier with the new one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got a defective one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective. I didn’t bother to plug it in before mounting it to the cabinet. I’ve installed dozens of over the range style microwaves in my lifetime, so I proceeded with installing it. When I plugged it in, it ran continuously, couldn’t stop it without open the door or unplugging it. I even put an ice cube in it, let it run for 5 mins, didn’t melt. I ended up uninstalling it and returning it the next day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JamieM,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your overall experience with the microwave.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the buttons light up but do not. Works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Excellent install team. Very impressed by all of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works perfectly warms as it should. Love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my Samsung Microwave, Good salesperson Great install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very polite and very clean went straight to work if we had any questions they answered them oh yeah would recommend them Mark and Mark

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    .

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over the range microwave as described in ad. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and design

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and design. Bought this with the matching range and was an instant upgrade to the entire kitchen. Wish it had the quick press minute keys but not a big deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to see controls. Noisy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is satisfactory for the simple ways I use it. I cannot see control pad details on black panel w/o kitchen light on at night. Loudest microwave I've ever had which I find very odd in this day and age after having microwaves in my kitchen for 40 years.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We thank you for using Samsung in your household Marlene. We're happy that the microwave is up to your standards in performance.

      I have shared a Samsung link below that will guide you with the sound the microwave makes through daily use.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      I will be sure to pass on what you have told us about the control pad and how a backlight will be useful without using the kitchen light during the evening to our product team for current and future product development.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number 1145041497, it will help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Microwave oven.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and good, i will always recommend for every household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my old Samsung microwave that lasted for over a decade. Hope this is the same quality as my old one. No complaint so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Bragg. Thanks for your review and for being a longtime member of the Samsung family! ^Ty Samsung

  • Rated 5 out of 5 stars

    Good Microwave

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box with a dent in it. Works great, no issues. Was a terror to mount because the template paper did not line up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Order and Pickup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order on line for curbside pickup, when i arrived it was ready, while process was quick and efficient. Iam now enjoying my new microwave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the sales person and the installers were excellent. The product is what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning all its functions, but overall I've enjoyed the microwave and love how it looks in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Si far good microwave and customer service very helpful

    I would recommend this to a friend