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Customer reviews

Rating 4.3 out of 5 stars with 2135 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,135 reviews
  • Rated 5 out of 5 stars

    Microwave Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the installers names were Jason and John. Both of them were professional and courteous. They installed the microwave and took considerable care attaching it to the cabinet. Once the job was completed they cleaned up all of the dust particles that scattered. They were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except we’ve noticed a few quirks compared to old version. When using the add 30 sec feature it doesn’t automatically start. Also haven’t been able to use the timer function and heat something in the microwave itself. These were all functions on our old version that we could do. Otherwise a great microwave!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works like a champ. Looks good also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would like a 30 second button though. Had an issue mounting but probably because of my inexperience with such matters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    looks great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works - great. looks really nice with the oven.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats really well faster than old Frigidaire. Has no express/quick start settings which is the pits. I thought all new microwaves had quick start at the very least add 30seconds. Not this one, you have to press start every time. Which I know sounds lazy but when your used to being able to just hit a number it’s frustrating. Had it only about 2 months and it’s already rattling. Very disappointed with Samsung on this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. I see you have some concerns with an unusual noise coming from your unit. I have some helpful information to identify what is happening. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I Expected. Pleased with the ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Redid my kitchen and wanted this microwave in Black Stainless, but the price was so much more than this Plain Black one, so we went with this one. It goes so well, even though the other appliances are Black Stainless, this particular model goes well with them. Blends in well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfectly. Cooks and keeps time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this microwave. It's so simple to use.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    It cooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could turn the beep noises off. The timer noise is a joke and you can barely notice when it goes off. Not fingerprint resistant either. It cooks stuff so I guess it does its job.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for joining the Samsung family. There is no way to deactivate the beep function on our Samsung Microwave. I am sure that you will have I do thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in our kitchen and fast delivery, thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well. Very sturdy handle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. easy to figure out controls. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple over the range microwave. Hard to find anything much cheaper these days.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Fan is LOUD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bigger and stylishly sleek. Buttons are hard to press and the fan is loud as a vacuum cleaner at a carwash. Easy to install but, you'll need 2 people to install.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rich, we thank you for taking time out of your day to leave us this feedback. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. I am including a link to a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3CeHdZ6). In addition, here is a link to a guide to assist you with your concerns on the control panel (https://bit.ly/3fxm1Up). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143574450) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Replacement Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement easy to follow setup and minimal difference in cube that previous older version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken Handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the microwave only to realize the bottom part of the handle was broken upon arrival. I've read numerous reviews on this particular unit and similar ones across the Samsung OTR line and this seems to be a known issue. Unfortunately, the way my kitchen layout is, I can't deviate from the dimensions as anything will either not fit or require extensive trimming of my kitchen backsplash. The unit was exchanged for another; hopefully I don't run into the same problem, though my expectations aren't very high.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but hoping it works as described.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with our choise, works great and easy to use

    I would recommend this to a friend