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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,109 reviews
  • Rated 4 out of 5 stars

    Good for user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shape good Quality good Works good Power good I’m happy to have this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mario’s review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price. We shopped around and found this one. Has everything we wanted..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the home installation team at my house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, easy to use. Took a couple tries to get here, first one was broken, second one was dented. 3rd times the charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 1.7 Cu. Ft. Over-the-Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS GREAT IN PLACE, PERFECT FIT, VERY USER FRIENDLY. VERY QUITE. I WOULD RECOMMEND THIS TO ANYONE.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HPENVY, I would like to congratulate you on your new Samsung Microwave. I appreciate your great feedback on the performance of your unit. We are so happy to have you in our Samsung community. ^Brad Samsung

  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is good the exhaust fan moves alot of air but doesn't grab the steam, smoke from front burners like i would have expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We can feel your dismay on the exhaust part of your microwave. We are here to assist you in any way possible.

      We recommend checking the resources below to check the vent fan speed to help eliminate the steam and smoke from the burners.

      Vent fan is weak on Samsung over-the-range microwave:
      https://www.samsung.com/us/support/troubleshooting/TSG01202710/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146697793), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 1 out of 5 stars

    Customer service the worst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box to find all the mounting equipment an instructions missing. Reached out to Best Buy with my Receipt since it was only purchased a few weeks ago an they refused to help stating they do not carry parts they advised to contact Samsung. Reached out to the manufacturer advising parts are missing parts can they shipped new parts they advise to return the microwave since it was recently purchased to exchange for a new microwave with all the parts. Reached back out to bestbuy with what Samsung said an they blame me for not bringing the microwave with all the parts to exchange. That has been my problem since the purchase!!!!!! Ugh I mean no help at all between these two parties now I have a microwave without mounting parts that isn’t even my fault! Never again! Worst ever

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We appreciate you informing us of this experience. The hardware kit (screws and brackets), templates (top and wall), user manual, and installation guide are included with this Samsung microwave model.

      To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.

      Have a great day!

      Chrystel Samsung

  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match for our other Samsung appliances. I have been loving the defrost option the microwave has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave for the price and it looks great with the matching stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and matches with the other appliances and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave in White is Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful white microwave that works efficiently and saves energy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this microwave for a month now and it’s been great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the whole set and the microwave is still going strong. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded the microhood it look very nice with the other black stainless appliances and it is a lot quieter than out previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, great price too! Looks modern as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave but it is a little louder than normal. Maybe you get what you pay for, but it does heat food nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgrade our microwave and I did not realize how loud ours was until I used this one. This one is so quiet and so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more satisfied with my new stainless steel appliances. Satisfied with the overall look and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product perfect size the shape it’s very good only need wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who brought over the microwave were really nice and took care of the package and brought it in quickly.

    I would recommend this to a friend