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Customer reviews

Rating 4.3 out of 5 stars with 2135 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,135 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great, it definitely does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice over the range microwave. Easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple microwave, no problems to report

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is fine, nothing fancy. I am sad it doesn't have automatic quick start features ( 1min, 2min, etc) and I don't like that it beeps when you leave something in it, but it matches my new kitchen well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Workaholic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice that I purchased it twice. Works great. My first one stopped working after five years so I purchased another because I like this microwave. Very strong as it gets A LOT OF USE in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave easy opening and looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung microwave was delivered on time and installed professionally and efficiently. It has a modern look with black and silver trim. Has multiple features for popcorn, potato, pizza, veggies, auto defrost, soft melt and reheat. You can vary the power levels to adjust cooking methods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks nice. It cooks really well. I would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and in-stole,ease to clean looking fancy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave, fits well above the range top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a wonderful microwave love the stainless steel with the white inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect above the stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I completely love this microwave. It looks great! It fits perfectly and does its job well. The fan doesn't do much because it's not vented out, but the light has a low and high setting that shines down on the stovetop, so that's nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gross craftsmanship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The housing of this microwave looked as though it was built by a toddler, dented corners, poor metal bends, and clearly "jammed" together in spots. We didn't return it because it isn't visibile upon installation, but seriously disappointed in the workman ship and that this actually made it past quality. There was no physical damage to the box or packaging, so we knew it went into the box in this condition.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144569509.

      -Noraina Samsung

  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great microwave. The interior is large. It's strong, cooks food evenly due to the inside turn table. Was easy for a handyman to replace the old one. Stainless is very compatible with my range and refridgerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is almost impossible to read without full lighting overhead. Annoying early in the morning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and cooking but could of gone the extra mile and made one touch program - 1 thru 6 min and not have to do 1:00 and start, lazy I know. Also small light on panel for night light, have to turn on light to see it.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Whereare the control buttons?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK, but the panel with the control buttons are hard to read because they are all black. Design trumped function.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi carl3989,

      Thank you for your review. We are glad that the microwave works for you as intended though we are disheartened because of the difficulty with the control panel of the microwave.

      I agree with you that it will be easier to see the button of the control panel if it had back lighting. I will be sure to pass on what you have mentioned here to our product team for current and future product development.

      Should you need assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide them this number 1144913346 and it will help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Matching!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match for the stove that I got. It’s nice to have the color of the clocks Match. It sounds like a little thing. It works very well self installation wasn’t too bad although had to remind the husband to read some of the instructions! Pretty intuitive controls. We should have a little brighter light

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for basic, but if you are using the timer you can not use the microwave. the dish rotates but does not stop in the correct position to remove

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tais,

      Thank you for sharing your feedback. Your satisfaction is our main priority, and we are glad you are using Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black stainless steel. We are saddened that you have issues with your Microwave, especially with the timer. The dish rotates but does not stop in the correct position. The experience is not what we want for our valued clients. We understand how important home appliances make our life convenient and comfortable. We will surely notate this feedback for better products and services in the future.

      To help you with this, I am providing these links to guide you on the issue.
      Set the time on your Samsung microwave
      https://www.samsung.com/us/support/answer/ANS00087028/
      Turn table does not rotate and is making noise https://www.samsung.com/us/support/troubleshooting/TSG01001970/.

      For your door issue, you may contact us so we can assess the problem further and provide proper troubleshooting.

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144777079

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Good, but door is loud. Also, not very big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying open box it saves you money and you can always buy a the geek squad protection for a peace of mind feeling

    I would recommend this to a friend