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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,109 reviews
  • Rated 5 out of 5 stars

    Good basic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a fancy one before and decided that I only needed a basic one. Saved a bunch of money. Good looking microwave. Had installed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is great but the venting is horrible. The light is not very bright. I woukd not recommend this microwave.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine so far. (3 weeks) -------

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, CFCT. Thank you for leaving a review and choosing Samsung! ^Ty Samsung

  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave when my old one wasn’t working right anymore. Very nice microwave. Pretty good price too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not too practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are kind of hard to press. Wish it has short cut in minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Stainless Steel Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave that compliments the stove, easy to clean and performs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is very nice. Disappointed it couldn’t be installed by Best Buy staff due to things I wasn’t aware of.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda OK...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and installation instructions are good, but the OOB quality... not so much. Had to return the first machine since it did not work right out of the box. The second one mostly works, but sometimes acts up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to hear that your microwave is not working as designed. You are a valued customer and your experience matters to me. We are continually improving our products and your feedback is important to that process. We would love the opportunity to speak with you regarding your concern. For more assistance, please reach out to our support team on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143133637) to help us pull up your information. Thank you for choosing Samsung. ^Lena Samsung

  • Rated 5 out of 5 stars

    Sleek looking and great Microwave overall.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and finish of this product. 10/10 would recommend. Installation was not that hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is gorgeous and super functional for us. Delivered without a scratch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the customers loved it for the price it is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same today and yesterday!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is old reliable I really like this microwave..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i expect a microwave to be, simple, powerful, sleek easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Microwave performs exactly as we had hoped. Easy to program and use, quiet and efficient.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Nancy. Thank you for sharing your experience! We're happy to hear that you're enjoying this Samsung microwave. ^Ty Samsung

  • Rated 3 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microwave. This item was the last item in stock. The box was damaged and we didnt think the Microwave would be too. We opened it and noticed a large dent in it. They did not mark it down much. But the gentleman that helped me was very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Total tech had it installed in less then 20 minutes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box in excellent condition, it had a geek squad quality checklist taped to the box with check marks for: client information removed checked but the original purchasers information was still on the box, all functional parts of unit are present but the microwave turntable plate was missing. Unit has been cleaned and sanitized but there was broken glass in the case which I proceeded to get in my finger and have to dig out. When I turned the fan on broken glass starting flying out as well as sawdust. The weird part of the black glass being in the case was the microwave was fine, so I do not know if the glass plate was black and this was what broke. I already took down the old microwave so I decided not to return it and ordered a replacement microwave plate from Amazon but it is apparent that agent a1410000 from Round Rock, TX did not check this at all which now makes me leary to ever buy an open box product from Best Buy online again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is easy to install and easy to use , but the fan is little loud noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks beautiful! So glad I bought this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, works great and looks sharp.

    I would recommend this to a friend