Customer Ratings & Reviews
- Model:
- ME17F7021MT/AA
- |
- SKU:
- 6625003
Customer reviews
Rating 4.3 out of 5 stars with 2135 reviews
(2,135 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Rated 5 out of 5 stars
Good service from Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery/install guys! Thank you, alsovto sales person!!
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Cons mentioned:Control panel
Rated 3 out of 5 stars
Works great, but loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good value for the money, but it vibrates and rattles really loud unless you push on the bottom of the control panel. It’s kind of annoying
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Durbgirl! I'd like to provide this link (https://bit.ly/3moQtSI) that has information about what to do if the microwave is excessively noisy. ^Jecca
Rated 4 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. There's nothing special about it, but I got a good price and the installation was free.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Door
Rated 1 out of 5 stars
Bad Product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad Product. Right after my product complete 1 year, the door latch got broken. I had to buy and return more than 2 of this model and when I found one, we had this issue with the door not getting locked when closed.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are saddened by the state of your microwave door, WeltonG. We want to discuss this experience further with you and determine the steps that can be taken to assist with your Samsung microwave.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150093460, to help our team locate your information when you message us.
Have a great day.
-John
Rated 5 out of 5 stars
Nice Unit -- Does NOT have Zero Clearance Hinge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, but know that it does not have a Zero Clearance Hinge. Had to return because the door would not open with a wall to the left side of the unit.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and stainless steel is very nice and easy to keep clean. My old microwave was a different brand and I love the Samsung products
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Not easy to install if you don’t know what your doing. Our microwave was shipped to the store. Easy pick up and they loaded it in the car for us.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Large unit, small interior
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave at the same time as I bought an oven. I thought it would match the black fingerprint resistant oven because the main picture on the product shows this option. I did not read it correctly and received a shiny black unit. By the time the installers got it in within 15 minutes, I looked and it was too late. It looks a bit large yet the interior glass table is markedly smaller than my prior microwave of the same size. The only cool thing about it is the blue led. Other than that it is just okay.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave and thank you for your review. We are excited to be your choice for your newest additions to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 4 out of 5 stars
Black stainless microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. I like not having the metal tray. Spacious. It does show fingerprints. Use microfiber cloth, other clothes are too abrasive for the finish on it.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Sharen. We greatly appreciate your review! ^Ty
Rated 4 out of 5 stars
Microwave Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall an excellent product however the microwave light is not that bright and the buttons at night are not lighting up. Please help me to understand this. Thank you.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
SamsungReview
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this model; my review is only for this particular model (Model #ME17R7021ES). I don't know how Samsung microwaves compare to other companies in general. I have already exchanged three of these models in the past three years: the first two from Best Buy and this one from Lowe's. They do not last more than 8 to 10 months. The first one started making a loud noise and I was able to exchange it at Best Buy within 30 days. The second one Samsung came out to replace the parts and it worked for a few months before it completely stopped. On to my third one from Lowe's with a 5-year extended warranty. Exactly after 9 months, it stopped as well. Samsung is coming out to replace parts again. The reason why I kept going back to this model was due to the wall support that comes with the microwave so that I don't have to keep drilling for other brands as they are all a little different. Please stay away from this model completely, it qualifies for the worst appliance in the market.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about your overall experience with the microwaves.
You may contact us via the options below to speak with a live representative should you need to follow up on the repair.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Rated 4 out of 5 stars
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates fine looks fine but if you leave the light on the inside gets so hot it almost Burns you
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Functional but loud.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works. A lot louder than the 10-year old unit I replaced. The lower light went out after 2 months.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .NickD, we understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
Here is a guide to assist you if your microwave is noisy. Please play each sound and pick the sound that matches the noise you hear from your microwave. Kindly click on the embedded word if one prompts.
Samsung microwave is making unusual noises
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Please see this link to your user manual for the step-by-step guide on replacing your cooktop/night light. Turn to page 19.
Manual
https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148760455) to help our team pull up your information.
Have a great day.
^Camille
Rated 4 out of 5 stars
Over the stove Exhaust microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly over the stove. Exhaust a little loud but works well.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, it was everything I was looking for
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap microwave easy to intsall as i did everything myself
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Shawn,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Rated 4 out of 5 stars
Basic microwave that does the trick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a discontinued previous model that finally broke. Ended up replacing this model with the 1.9 cu ft model because that one had a stronger fan
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TXNY, I would like to congratulate on your new Samsung Microwave. I am glad this machine has been everything you need. Thank you for choosing Samsung in your home. ^Brad
Rated 4 out of 5 stars
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better, My 20 year old microwave had more features than this one I would have kept it but it was in white. The advantage to this one is that it uses less time and he eats food fast.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Matches our Samsung oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great timely delivery and installation. It is louder than our 26 year old prior microwave, but much more powerful. It also matches our Samsung oven we bought last year.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Over the Range Micowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a replacement and works fantastic only issue is that the panel could be a little more bright. Otherwise a great product
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friend













