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Customer reviews

Rating 4.3 out of 5 stars with 2135 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,135 reviews
  • Rated 5 out of 5 stars

    Good service from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery/install guys! Thank you, alsovto sales person!!

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Works great, but loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for the money, but it vibrates and rattles really loud unless you push on the bottom of the control panel. It’s kind of annoying

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Durbgirl! I'd like to provide this link (https://bit.ly/3moQtSI) that has information about what to do if the microwave is excessively noisy. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave. There's nothing special about it, but I got a good price and the installation was free.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Bad Product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Product. Right after my product complete 1 year, the door latch got broken. I had to buy and return more than 2 of this model and when I found one, we had this issue with the door not getting locked when closed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Unit -- Does NOT have Zero Clearance Hinge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, but know that it does not have a Zero Clearance Hinge. Had to return because the door would not open with a wall to the left side of the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and stainless steel is very nice and easy to keep clean. My old microwave was a different brand and I love the Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Not easy to install if you don’t know what your doing. Our microwave was shipped to the store. Easy pick up and they loaded it in the car for us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Large unit, small interior

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave at the same time as I bought an oven. I thought it would match the black fingerprint resistant oven because the main picture on the product shows this option. I did not read it correctly and received a shiny black unit. By the time the installers got it in within 15 minutes, I looked and it was too late. It looks a bit large yet the interior glass table is markedly smaller than my prior microwave of the same size. The only cool thing about it is the blue led. Other than that it is just okay.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave and thank you for your review. We are excited to be your choice for your newest additions to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Black stainless microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. I like not having the metal tray. Spacious. It does show fingerprints. Use microfiber cloth, other clothes are too abrasive for the finish on it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Sharen. We greatly appreciate your review! ^Ty Samsung

  • Rated 4 out of 5 stars

    Microwave Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an excellent product however the microwave light is not that bright and the buttons at night are not lighting up. Please help me to understand this. Thank you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SamsungReview

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy this model; my review is only for this particular model (Model #ME17R7021ES). I don't know how Samsung microwaves compare to other companies in general. I have already exchanged three of these models in the past three years: the first two from Best Buy and this one from Lowe's. They do not last more than 8 to 10 months. The first one started making a loud noise and I was able to exchange it at Best Buy within 30 days. The second one Samsung came out to replace the parts and it worked for a few months before it completely stopped. On to my third one from Lowe's with a 5-year extended warranty. Exactly after 9 months, it stopped as well. Samsung is coming out to replace parts again. The reason why I kept going back to this model was due to the wall support that comes with the microwave so that I don't have to keep drilling for other brands as they are all a little different. Please stay away from this model completely, it qualifies for the worst appliance in the market.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates fine looks fine but if you leave the light on the inside gets so hot it almost Burns you

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Functional but loud.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works. A lot louder than the 10-year old unit I replaced. The lower light went out after 2 months.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      NickD, we understand how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a guide to assist you if your microwave is noisy. Please play each sound and pick the sound that matches the noise you hear from your microwave. Kindly click on the embedded word if one prompts.

      Samsung microwave is making unusual noises
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Please see this link to your user manual for the step-by-step guide on replacing your cooktop/night light. Turn to page 19.

      Manual
      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148760455) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Over the stove Exhaust microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly over the stove. Exhaust a little loud but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it was everything I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap microwave easy to intsall as i did everything myself

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Shawn,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Basic microwave that does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a discontinued previous model that finally broke. Ended up replacing this model with the 1.9 cu ft model because that one had a stronger fan

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TXNY, I would like to congratulate on your new Samsung Microwave. I am glad this machine has been everything you need. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better, My 20 year old microwave had more features than this one I would have kept it but it was in white. The advantage to this one is that it uses less time and he eats food fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matches our Samsung oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timely delivery and installation. It is louder than our 26 year old prior microwave, but much more powerful. It also matches our Samsung oven we bought last year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Over the Range Micowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a replacement and works fantastic only issue is that the panel could be a little more bright. Otherwise a great product

    I would recommend this to a friend