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Customer reviews

Rating 4.3 out of 5 stars with 2135 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,135 reviews
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not pleased with the Samsung micro wave. Best buy replaced it with my choice LG. it had the options i needed. They were so easy to work with. This is why i buy all of my appliances from Best Buy. I am a happy customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From microwave to all new kitchen appliances!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been enjoying my new microwave. It's easy to work, does things fast than the old one. Decided I needed other new appliances to go with the microwave so I went back to Best Buy for a stove, frig. and dishwasher!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works good. Good value compared to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last microwave only lasted 19 months, so this samsung purchased from you is still working, so I guess that is a positive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt have a light on the setting panel makes it hard to see . Have to turn on kitchen light to set cook time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. More features than the crappy Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. I'm happy that I decided to put one over the stove. It works wonderfully! Pops my popcorn perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Big Hunk of Junk!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I did my research, appliances these days are such a crapshoot! I thought I was making a good, educated decision - even once you narrow it down, there are always tons of great reviews and those couple of scary "stay away" ones... This is a STAY AWAY one. Liked the performance of this micro, heated great. 14 months in and one big POP - there goes the magnetron! Now it's just a useless piece of metal junk! Barely 30 days out of the warranty period!! Beyond furious - now I have to spin the microwave roulette wheel for a replacement, but will NOT be replacing with a samsung!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I would have a hard time with that too. This is a bit unexpected for this product. We stand behind our product and we would love to look into this further. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144009940) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 4 out of 5 stars

    Micro Wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and delivered on time. We will continue to purchase from Best Buy. We flip houses and do new construction and all of our homes we use Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great microwave- replaced a recalled one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect combination and the perfect brand. Happy with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jo’s review.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cool features of this microwave. All my appliances are Samsung Brand. I love the way they play music instead of beeps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    samsung over stove micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never again buy stainless and black. Shows every scuff and fingerprint. Already anticipating short life on touch pad. Microwave is noisy and vent fan sounds like a jet taking off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Noise from the microwave can be upsetting. Our goal is to help you, RogerS.

      This guide will walk you through the noises from the microwave and offer troubleshooting steps. Learn more from the embedded link.

      The Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147562317, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great replacement for range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother, who still had a counter-top microwave and a range hood that stuck out too far. It’s been wonderful for her. She loves it. It gets basic use - heating things up and defrosting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave is just like my last one. I was satisfied with that microwave and sure I will love this one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great once it worked. Bought open-box and said it had everything... DID NOT! Triple check open-box purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung said this model is the replacement for the one I had. It’s actually a bit smaller on the inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I bought it as a open box, and looks great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave stopped heating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it stopped heating in less than 2 years smh. Yes I had the geek squad warranty but the same microwave is $60 more. I probably never will buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ToyaT,

      We aim to have a properly working microwave. Let us assist you with the microwave.

      Please follow the steps on the link below to help you make the microwave work.

      Samsung microwave is not heating or has stopped working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147615786) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendations from the sales team, perfect and easy to use for my family.

    I would recommend this to a friend