Customer Ratings & Reviews
- Model:
- ME17F7021MT/AA
- SKU:
- 6625003
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Pros mentioned:Overall performance
No test on installed product and it is defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is nice looking but when I use it it makes a very loud rattling noise. When I reached out to support the first thing they asked is if I had a protection plan and when I said no they directed me to a site to get one. Which requires me to spend more money. When Best Buy installs a new appliance you have to pay for it to be installed. They are suppose to test it to make sure it works it is part of the install. I was told by the person who was home during the delivery that they only set the clock and no testing was done. This is not the first time that I have had an issue when purchasing a product from Best Buy nor is it the first time I have received horrible customer service from them, this is just the first time I’m leaving a review about it. I will not be purchasing from Best Buy again. And I am going to either try and return this microwave or bug them until they actually help me. Make sure you have them TEST anything they install before they leave.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Microwave. I see you are having concerns with your ne unit making noise and I would like to assist make sure you have the best experience with our machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
We welcome you to our family and thank you for choosing Samsung. ^Brad
RANGE MICROWAVE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine,but the cleaning the microwave door leaves marks.
No, I would not recommend this to a friend- Cons mentioned:Door
Bad Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door latches broken. A hook that holds the latches spring inside the door is made out of plastic broke. Purchased 15 months ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RubisP, we know how disappointed you are with your microwave's door latch, as the plastic that holds the spring was broken. We are here to help you.
To check the availability and compatibility of the needed part for your microwave, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150532710) to help our team pull up your information.
Have a great day.
^Camille
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great only downfall is there aren't any backlights to see the panel better.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, cooks fast and easy to use, Looks great as well.
I would recommend this to a friend Not the best quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice looking microwave but there are some problems. The push buttons are not lined up well with the lettering. For instance the start button is actually about 1/4" above the lettering. Mechanically, it worked well for the first week, not it makes a strange rattling noise if it runs for more than a minute.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Steph5. Thank you for reaching out to us with your concerns. We understand how frustrating it can be when an appliance isn't working as designed, here's a link that will help (https://bit.ly/395ZkmA) If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143696970) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty
simple, gets the job done!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wanted something simple...we are not a fancy family. This does all we need and looks great! Simple, sleek look and matched our other appliances perfectly!
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch pad screen not very good. Have to push two or three times to get it to activate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important a reliable microwave is in preparing meals, JoanneR. Let's get the information you need to ensure the microwave is operating smoothly.
The link below will help guide you in ensuring the control panel of the microwave is responding properly. Learn more by checking the hyperlinks.
Microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need further assistance with the range, please feel free to contact us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148436264) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Great microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Toggle bolts included are junk. Luckily I was able to hit two wall studs.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, works good and has sufficient space inside. Only wish you didnt have to press a little hard on the numbers.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always have good service and all the products I bought in Best buy are very durable.
I would recommend this to a friendLove the install service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation guys were very professional and so was the sales associate Miss. Jo in Killeen, TX.
I would recommend this to a friendGreat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the work, heats up food well :) Second purchase
I would recommend this to a friendNot a review
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the model I was looking for but I was able to return it
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with this selection for my new kitchen. A unit above the stove is exactly what i wanted
I would recommend this to a friendReplaced old overhead microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave it fit perfectly over my stove I replaced my old one the turn table stopped working and the popcorn button works great !
I would recommend this to a friendGood microwave
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave, cheaper options out there tho, would rec
I would recommend this to a friendAwesome gift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my mother to finally utilize her above head microwave
I would recommend this to a friendMicrowave review.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great and has a nice sleek look. I would recommend this product to those seeking a new microwave that are interested in a minimalist look.
I would recommend this to a friendSolid performer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted the basic function of microwave and this one satisfied my needs well.
I would recommend this to a friend