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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2135 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,135 reviews
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but didn't fit where I had it installed. Seemed really nice as it was a Samsung product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not to loud like others, need to learn how to reduce the power settings, very powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    poor info

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality would like to know now to use the air fryer and convection peatures nothing in the manuals about the operation of them therefore I would not rate them high

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It doesn't have fast buttons like 1 minute but it isn't so bad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    turntable noisy when in use, & the fan is too loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it to replace a Samsung microwave that was just shy of 12 months old when it quit..BEST BUY opted to replace rather than repair the old one...thought we were getting the same unit as a replacement but Samsung decided to cheapen the unit..it is noisy and the fan sounds like a jet going in the kitchen

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you received a replacement from your retailer. I am glad that they were able to take care of you. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter microwave, once again like the dishwasher, not very many settings but it does have great power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of the microwave. My husband replaced it over the stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of heating options/cooking. Heats up the food good in seconds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave! It was exactly what we needed. The door closes much quieter than others we looked at, and we are loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Timely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery crews are always timely, polite and I appreciate have a 30 min lead time to arrival. They always take care of my home and the product being installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and great customer services and the oven its very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit into previous space perfectly. Looks good and works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a while until it fried up. Recently got another Samsung though

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review of your experience with the microwave, Spikes.

      Should you need further support with the new unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Hazard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered one and the microwave would start on its own so I did an exchange and the second one does the same thing! The buttons are pretty cheap and feel as if they are not going to last. Save up and get a more expensive one or perhaps a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced same model and it has been updated and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very well built microwave with awesome features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice very polite and very clean went straight to work if we had any questions they answered them oh yeah would recommend them Mark and Mark

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my old Samsung microwave that lasted for over a decade. Hope this is the same quality as my old one. No complaint so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Bragg. Thanks for your review and for being a longtime member of the Samsung family! ^Ty Samsung

  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the buttons light up but do not. Works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this open box with a dent in it. Works great, no issues. Was a terror to mount because the template paper did not line up perfectly.

    I would recommend this to a friend