Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$329.99
Save $40
The comparable value is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2137 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,137 reviews
  • Rated 5 out of 5 stars

    Very Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed as scheduled. Took away the old and all packing material. Great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch Pad does not have back- lighting so must have overhead lights to see to operate. Less expensive models have a 1,2,3 minute cook time with single pad entry of the number. The unit was on sale but had no display model to look at or try. Might have bought a different model. Otherwise cooks as expected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, dave. Thank you for sharing your concerns with us. This information will help us to improve the quality and specs of our products moving forward! ^Ty Samsung

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our microwave installed over the stove top. This range matched our current other appliances. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy at best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful microwave. The glass insert and the whole inside is super easy to clean. And it matches the oven I bought perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OTR microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is well-designed and has a powerful exhaust fan. Also, dealing with Best Buy was a piece of cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to press selection. No Manuel for instructions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over-the -Range Microwave

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Over-the -Range Microwave is fingerprint resistant stainless steel. It has all the basic controls at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung over oven microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Display is hard to see at night. Overall happy with it except display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the value works perfect recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. Lots of settings that are useful. A bit loud when in use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terry T

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was damaged from the store,I picked up a second one after ordering I take home to install open it up and it's the wrong one it's the stainless steel one so I take it back and now waiting.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Bree

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, the wife loves it. Buying this unit got me a lot of brownie points

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over the range microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighting on this particular model is not enough and the vents aren't the best either, it looks like is not recirculating the vapor/steam/fumes from the stove/range because the vents are deep in it, very close to the wall

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your concerns and we thank you for your feedback. At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143980386) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung seems to get technology right. Quiet operation, easy button control, logical sequence for setting time and temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it’s value. Not expensive, but it has all necessary functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the range

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really looks so nice the combo with stove and fridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice appliance, easy to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bit of a struggle installing this, but that is partially due to not having great fluency in installing this type of product. You can vent it -up-, or -out-, which was nice to see. (I had to vent up.) I wish the design were a bit more advanced (it doesn't look as expensive as it is), but otherwise, I am very happy with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi OaklandinAustin! We appreciate you sharing your experience with this microwave! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Beautiful microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! It matches our other Samsung appliances, and it has all of the classic microwave features you've come to know and love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as you would expect any microwave to. Only thing I would recommend is the light underneath be brighter to illuminate the stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the wove micro wave is one of the best products I bought this year. It heats up my food quickly and evenly. Great investment

    I would recommend this to a friend