Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$329.99
Save $40
The comparable value is $369.99

Customer reviews

Rating 4.3 out of 5 stars with 2137 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,137 reviews
  • Rated 1 out of 5 stars

    Cheap a last less than a year.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave January 2023 and the door stopped closing before the end of the year. I contacted Samsung and they replaced the door. They told me the spring inside the door malfunctioned. Well, here I am again, having the exact same issue! I’m sure I will have to fix it myself this time, which sucks because it doesn’t last a YEAR! this model isn’t worth the hassle. I’ve had microwaves last me more than 10yrs. In fact, the microwave I replaced this with was the original one installed when my home was built. It’s only pretty but, it’s cheap and I found out this is a common issue. I haven’t been able to get in touch with Samsung yet about this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lydia,

      We can feel your disappointment with this microwave. We are here to help you.

      Please see page 19 of the user manual for steps on how to clean the microwave door as this might be the cause of the door not to close properly.

      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147811530), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Easy to Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, easy to install, very basic but works great and we love the color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was damaged. However, the return process was easy. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Very sleek looking and heats up my food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was professional and fast. They had my old appliances out and the new appliances installed in less than an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a microwave. Nothing fancy. Bought it because I was updating my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modern power

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modern look and powerful microwave heats food from frozen perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    missing booklet

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new micro!!!! Only problem and it is a BIG one, the micro DID NOT have an instruction booklet111111 PLEASE SEND NONE TO ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Bob

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great. The installer was very good and neat. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for all of our needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old microwave with this one and have been very happy with the heating and cooking times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 1.7 Cu. Ft. Over-the-Range Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value I would definitely recommend this microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over-the-Range Microwave - Black stainless steel.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this microwave, and it is exactly what we ordered'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a top of the line microwave, but for the price point it definitely has appeal. Aesthetics are great. Frame and shell are a bit flimsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 1.8 Samsung with this, its a little less bells and whistles but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only thing I would say color is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy this.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door of this microwave is not level. It took a long time to install it and when I called Best Buy about the problem they just said return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We understand your frustration at receiving a damaged product. Let us assist you.

      If there is damage to the microwave, kindly do not use it. Proper closure of the oven door is very crucial.

      Only qualified service professionals should make adjustments or repairs to the oven. Please don't try to fix or modify the oven yourself.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    samsung stainless

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is more efficient by being over my range it gives me more space on my counter and it is a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice simple microwave Love the black stainless steel - matches my new Samsung range and refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All features work fine. Have to press the pad firmly to get the proper settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t use the timer feature and microwave something at the same time.

    I would recommend this to a friend