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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2137 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,137 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect microwave for our family's needs. I recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very reliable and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal no complains big enough space for heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outlet in Montclair had a lot of nice open items I was able to get this at a deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, a bit noisy. Hope it lasts longer than my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my microwave by samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave I love how powerful it is and food taste just as delicious, very efficient in the kitchen cuts my cooking time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the range microwave, bought this for my mom and she loves it. Pretty modern looking and good space inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works well. It’s a little loud, especially the fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave! Great for the price and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Not fancy but does the job just as good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Carol C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price decreased $50 after I purchased this item with no adjustment to my purchase price. The "touch " system on this microwave can be annoying if not pressed directly on function you are trying to use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you expressing your review of your microwave control panel, Carol C. Let's go ahead and check your control panel.

      If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Please check this link for details.

      Microwave control panel does not respond - Samsung
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      You should also check if the child lock is enabled, as once this is enabled, the microwave oven cannot be operated accidentally. The oven can be locked at any time.

      Please check this link to your user manual for details. Turn to page 10.
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      Regarding the price difference of your microwave, you can contact Best Buy at (888) 237-8289 H.24 Hours a Day. They can be able to assist you with your concern.

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145420815) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave. No special bells or whistles that I have found. Works like it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only short fall is the light under it is not bright enough. The rest is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro Wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Appliance - second one I have purchased over the years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it functions well. Getting accustomed to its location as it replaced a white appliance and the dark face seems as though it is open, though it isn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match for our other Samsung appliances. I have been loving the defrost option the microwave has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less function options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, would like a few more options. But for the price, it's fine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Handle broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handle broke after a year, glad we had the protection plan because they had to replace the whole microwave due to the cost of replacement!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ChrisT,

      We appreciate the review of your experience with one of the microwaves.

      Should you need support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Popcorn Mania

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pops movie theater butter popcorn perfectly!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave but it is a little louder than normal. Maybe you get what you pay for, but it does heat food nicely.

    I would recommend this to a friend