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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2137 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,137 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who brought over the microwave were really nice and took care of the package and brought it in quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more satisfied with my new stainless steel appliances. Satisfied with the overall look and quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Installation by Geek Squad was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old microwave finally kicked the bucket. So far very happy with this Samsung. I hope it lasts half as long as what I replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been a reliable brand for us...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the home installation team at my house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much quieter than the microwave I replaced it with. It is very sturdy and runs really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the whole set and the microwave is still going strong. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave in White is Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful white microwave that works efficiently and saves energy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Avg. would recommend to others…..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Paramjit! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it now it's awesome seems to be perfect minus the no preprogrammed times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCustomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, microwave is perfect replacement to prior/old lives it’s life…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek looking and great Microwave overall.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and finish of this product. 10/10 would recommend. Installation was not that hard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave matches beautifully with my other kitchen appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Microwave performs exactly as we had hoped. Easy to program and use, quiet and efficient.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Nancy. Thank you for sharing your experience! We're happy to hear that you're enjoying this Samsung microwave. ^Ty Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our microwave and this Samsung is very good for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as Pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second. Popped the old one out and the new one in. Easy as pie.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microwave. This item was the last item in stock. The box was damaged and we didnt think the Microwave would be too. We opened it and noticed a large dent in it. They did not mark it down much. But the gentleman that helped me was very kind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box in excellent condition, it had a geek squad quality checklist taped to the box with check marks for: client information removed checked but the original purchasers information was still on the box, all functional parts of unit are present but the microwave turntable plate was missing. Unit has been cleaned and sanitized but there was broken glass in the case which I proceeded to get in my finger and have to dig out. When I turned the fan on broken glass starting flying out as well as sawdust. The weird part of the black glass being in the case was the microwave was fine, so I do not know if the glass plate was black and this was what broke. I already took down the old microwave so I decided not to return it and ordered a replacement microwave plate from Amazon but it is apparent that agent a1410000 from Round Rock, TX did not check this at all which now makes me leary to ever buy an open box product from Best Buy online again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vent works fine and microwave heats evenly too

    I would recommend this to a friend