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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2137 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,137 reviews
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my microwave. Good choice, especially since it has no finger print feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always make excellent products, quality is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the money but i was confused in that i didnt realize that a backlit keypad didnt come with it. Have to turn on the kitchen lights to cook anything. Wouldnt buy again because of that

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there.

      Thank you for bringing this to our attention. I see you have some concerns with the 1.7 Cu. Ft. Over-the-Range Microwave. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

      The display on your oven is intended to light up only the functions you need at any particular moment.

      Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed https://www.samsung.com/us/support/troubleshooting/TSG01110183/

      You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.

      Clean the microwave https://www.samsung.com/us/support/answer/ANS00062285/

      In case of repairs will be needed, please take note of your warranty coverage:

      https://www.samsung.com/us/support/service/warranty/ME17R7021EG/AA
      One (1) Year Parts and Labor
      Ten (10) Years Magnetron Part (Part Only)

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144661936

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    New skill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is functioning satisfactory.The installation was a difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing helping us pick out a new microwave and stay under budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i loved nice you can put close to the wall the microwave door its opening good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service ~ Purchasing through installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful unit, nice color matches my black stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAR SO GOOD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and heats evenly. Only used for 1 week, but seems wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Arrived fast and is just what we were looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this delivery. The guys were very professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service at Best Buy was professional and very helpful. Microwave came in as scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. It works nicely and matches the rest of my kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. But the only thing is it makes loud noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful cooking, heating and defrosting options that are clearly marked and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple yet effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is simple to use, and reheats food well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great otr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this OTR microwave over the counter hood combo works perfect in my apartment unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Heats well. Still learning all the functions but love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year review, no issues to report works great. Best bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Microwave, but its all what you need. Really good Value.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Wiston, I want to thank you for taking the time to share your feedback on your Samsung Microwave. We are happy to know you are so pleased with this design. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung