The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Jim
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Easy to install. Need to touch start button for all settings. I didn't have to do that with my old microwave. Miss that.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very pleased with the professional service I received from Best Buy. The service techs arrived on time and installed the microwave in an efficient manner. However, I would not recommend the Samsung microwave. They seem to put all their efforts into the look rather than function. The overhead light is so dim, I can't see well enough to read recipes, cooking times, etc. It's more of a night light. I've had to adjust my normal cooking times because it takes so much longer than my old microwave. In fact, It takes just as long to heat up food in this one as it did in my old, dying unit. Maybe this is normal for new microwaves now, but I'm not happy with its performance. So if you want a nice-looking appliance, this fits the bill; but don't buy it if you want a true, fast-cooking microwave.
Gingerbaby, Sharing your honest review about our microwave is important to us. Please let us know your thoughts. Allow us to help you with this.
If cooking food takes time or is slow, ensure the oven has its own 15 or 20-amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.
Please see page 21 under "Cooks food too slowly" and "Cooktop lamp is too dim." Also, see page 10 under the "LIGHT HI/LO/OFF BUTTON" section of the manual for more details.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clock does not hold accurate time. Own both this microwave & samsung gas range. The clock loses on average 6-7 seconds per day compared to the range clock. In just one week. The microwave wanders to one minute behind time. Basically every week, it loses a minutes worth of time. Very annoying owning both products the same brand and they will not hold time together. You would think in 2024? The devices would notice each other and match clock settings.
We understand how disappointing it can feel when a new microwave doesn’t deliver the same experience you were used to before. When you rely on certain functions every day, their absence can make the appliance feel unfamiliar and less satisfying. Not all microwaves are built the same, and some features are reserved for higher-tier models while others focus on core functionality and value. We truly appreciate you sharing this perspective, because it highlights how important it is to match the right model with the features that matter most to you.
If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
When you message us, please provide us with this reference number 1152057737 to help our team pull up your information.
Leo
Rated 4 out of 5 stars
Not Bad for the price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall is a great Microwave only set back is that it doesn’t auto time the minutes. If You need 2 minutes have to press 2:00 unlike other ones that by touching the number alone will auto start.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced an old Samsung microwave with a new one of the same make. It’s a OTR and with a few modifications I was able to do the installation all by myself. Ordered on line and was delivered promptly.
This review is from Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
I would recommend this to a friend
Rated 5 out of 5 stars
Love it!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is exactly what I wanted/ needed after my old countertop microwave bit the dust. Not only is it easy to use, but the over the range style is perfect. We did curbside pickup, they put it in our SUV and my husband installed without any problems. I downloaded the user manual from the internet since it didn’t come with a printed book. That worked out just fine. It’s a great microwave at a very reasonable price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had one of these that we bought in 2020, in less than one year, we had ot replace the handle. By the time the warranty ran out at 2 years, we had to replace the unit. It worked great up until then. If you buy it, buy the extended plan as well. Just in case
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice microwave. Looks great - easy to clean. The only thing I miss is that it doesn't have the speed settings - like if you want to cook something for one, two or three minutes - my old microwave had a one-button touch for those.
Hi there Lovely, congratulations on your new Samsung Microwave. I am so thrilled you are liking the unit. We are thankful to have you as a member of our Samsung community. ^Brad
Rated 5 out of 5 stars
Another excellent Samsung product!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent product! Works as a ln inexpensive, no-frills microwave should. Installation instructions where clear and easy to understand. And, it came with a comprehensive hardware kit!