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Customer reviews

Rating 4.3 out of 5 stars with 2122 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,122 reviews
  • Rated 5 out of 5 stars

    looks good and works good too!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks even better. It’s a great compliment to our other black stainless appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave. Only thing i do not like is that there is no way to turn off the rotating center.. It would be nice to turn it off when not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, Compact & Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit mounted well in the cabinet space. Good directions came with the unit. No Smart Things connection for this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working great and then started making noises, great other than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great buy for the price! It performs well and the stainless steel makes it match all my other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and looks clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this. Works great and looks great. Minus 1 start for the under lights. In 2023, I would expect LED with either warm or cold light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was easy. Took very little time to buy it and schedule the installation. Installer was awesome and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problem free for 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had any problems with this microwave since purchased 3 years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MaryanneM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to install! Everything cooks evenly and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First one was a dud second one works as it should

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was a dud, Best Buy returns was easy because I had only picked it up a few days before I installed it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fan goes on when the door handle is touched

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one the fan turns on if you touch the handle even if you're not using the microwave. Just passing by the handle will cause the fan to go on and stay on. A Samsung tech came out and said this is completely normal. Well, we bought our home in a brand new community and we all have the same Samsung appliances that came with the house and no one else has a their fan turn on from the handle when you're not using the microwave so how could that be normal. I think the tech didn't want to bother taking care of the problem. Also, the touch screen and the door are terribly marked and impossible to clean. Fingerprint free is a joke. The microwave is less then 4 months old but I'm afraid the fan is going to burn out the motor sooner than later since it goes on so often.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, geonance.

      Thank you for taking the time to leave this review. We understand you had a concern regarding the microwave fan turning on by itself.

      To help you with this, please check this link.

      Microwave turns on by itself - Samsung

      https://www.samsung.com/us/support/troubleshooting/TSG01001966/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144939072) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Perfect microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!!!!! Perfect fit and goes perfectly with the rest of my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung all the way microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, three years in from purchase and unit still quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung microwave. Excellent product Excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Over the range microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Love the black stainless. It does resist fingerprints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance and works really well. A name you can count on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Samsung Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace this microwave twice in 3 years due to the handle popping off! The first time I had the Geek Squad and they replaced it for free but couldn’t afford to keep up a 200 dollar membership for what ifs! This second time, the 1 year warranty had expired. Now I have to pop the microwave open with a butter knife to use it! Don’t get me started on the Samsung refrigerator, I can’t even have the water dispenser on because it will drip randomly and leave puddles on my floor from Day 1! However, when I bought in 2021 there were limited appliances in my area.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great in my new kitchen. It is easy to use and works great. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.anthony c

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great nice microwave features are good &convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I've ever used. Should have replaced the old one along time ago

    I would recommend this to a friend
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