Customer Ratings & Reviews
- Model:
- ME17R7021ES
- SKU:
- 10735099
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Fair quality at best.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My earlier Samsung failed. It would begin running when you opened the door. I bought this to replace it. After installing it (along with a hired handyman) and we peeled off the plastic sheet covering the controls, the face of the controls looked like it had melted. So much for quality control. I then had to run to Best Buy for a replacement while my handyman was sitting in my home. We have had issues with our Samsung fridge and stove as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment about the microwave's status when operating it.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the replacement status. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Replacement Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the delay in the delivery of this item it is everything that we wanted at a reasonable price. Monte did an excellent job with the delivery, haul away of the old microwave and installation of the new microwave. Purchase date was 1/20/2021.
I would recommend this to a friendMicrowave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product, very nice look, heats the food quickly, so far so good
I would recommend this to a friendSo pleased with my purchase and pickup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Easy to install. Haven’t had one problem.
I would recommend this to a friendAmazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product have not had any issues. Would recommend over all other brands
I would recommend this to a friendEasy installation..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using defrost cycle display reads cook, also have to hit start button after selecting +30 second feature. Easy installation.. happy with purchase.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first unit failed after one day due to a motor noise. Best Buy replaced it with no hassles and the new unit is working fine.
I would recommend this to a friendHeat them up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old microwave of 10+ years finally gave out. We had to find a replacement fast. This was a good buy and once we picked it up, Geek Squad came by the same day to install. Works great.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. Looks real good with my other Samsung Black Stainless Steel appliances
I would recommend this to a friendGreat item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much and greatly matches with our stovetop. Easy to use and clean. The installers were very friendly, fast, & professional. Stainless steel microwave. Just before very careful when opening and closing the microwave handle which my not be very strong.
I would recommend this to a friendBest microwave and Brand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to match my other Samsung kitchen Items. It works perfectly and was exactly what I expected
I would recommend this to a friendCool looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Works great. More powerful than our last.
I would recommend this to a friendGreat product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is amazing! Very easy to install and has help up to heavy use.
I would recommend this to a friendVery Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit in March of 2022, now just a couple months past the 1 year warranty, we started to notice burning on the inside upper edge of the unit. Upon closer look, the inside door shows bulging and chipping which apparently is causing the heat leakage and burning of the edge. Now that I read through other reviews it seems this is a common issue. My other complaint is operational. Why no "one click" 30 second start as on every other microwave oven. It is completely inefficient to require 2 button clicks for this function. A minor irritation, but nothing compared to the cracked door at just a little over a year old. Very disappointed in the poor quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
If you smell something burning in the microwave, unplug it immediately and contact your nearest service center.
Please see page 5 of the manual under the " CRITICAL USAGE WARNINGS" section.
Manual
https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf
To check the availability and compatibility of your microwave's door replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance with details about the nearest service center, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145986183) to help our team gather your information.
Have a great day.
^Charles
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price works wonders has lots of room! Awesome product
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Installation was easy. The directions where easy to follow.
I would recommend this to a friendNo title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Great service for delivery and installation
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our microwave!!! It works so much better than our old one. Even the popcorn button is exact which is a big thing in our house!!!!
I would recommend this to a friendGiving Samsung a second chance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always hesitant to purchase a Samsung, due to many negative experience in the past. But due to a sale, I decided to try it again. So far, all is working well and it is a very nice looking microwave.
I would recommend this to a friendGreat oven for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave if you aren't looking for a lot of add on functions. It's just perfect for heating up my meals and hot drinks. It appears well made and should last a long time.
I would recommend this to a friend
