Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2122 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,122 reviews
  • Rated 5 out of 5 stars

    Good buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great microwave- replaced a recalled one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good and excellent service i will definitely be shopping with Best buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Unit -- Does NOT have Zero Clearance Hinge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, but know that it does not have a Zero Clearance Hinge. Had to return because the door would not open with a wall to the left side of the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed many over the range microwaves by myself and this one by far was the best to install. It is so lightweight and mounts easily, granted it was a remodel install. If you are trying to install by yourself without an extra set of hands this should be your first choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    samsung over stove micro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never again buy stainless and black. Shows every scuff and fingerprint. Already anticipating short life on touch pad. Microwave is noisy and vent fan sounds like a jet taking off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Noise from the microwave can be upsetting. Our goal is to help you, RogerS.

      This guide will walk you through the noises from the microwave and offer troubleshooting steps. Learn more from the embedded link.

      The Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147562317, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect combination and the perfect brand. Happy with the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Black stainless microwave

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. I like not having the metal tray. Spacious. It does show fingerprints. Use microfiber cloth, other clothes are too abrasive for the finish on it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Sharen. We greatly appreciate your review! ^Ty Samsung

  • Rated 4 out of 5 stars

    Pros and cons

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks as expected and good size interior. However, door closes loudly, and touchscreen requires a hard push.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheap microwave easy to intsall as i did everything myself

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Shawn,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Microwave Samsung

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an excellent product however the microwave light is not that bright and the buttons at night are not lighting up. Please help me to understand this. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy and clear installation instructions. Came with a helpful template. No issues at this time. Will buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Large unit, small interior

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave at the same time as I bought an oven. I thought it would match the black fingerprint resistant oven because the main picture on the product shows this option. I did not read it correctly and received a shiny black unit. By the time the installers got it in within 15 minutes, I looked and it was too late. It looks a bit large yet the interior glass table is markedly smaller than my prior microwave of the same size. The only cool thing about it is the blue led. Other than that it is just okay.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave and thank you for your review. We are excited to be your choice for your newest additions to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great product for the price!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect replacement microwave fir our previous Samsung that was 10 years old. Installation was fast, friendly snd perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. It is easily to operate.The night light on the microwave is very convenient. Moreover it heat the food in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I brought this in replacement to a microwave that went out! East to install less than 30 min if it fits your mounted frame. It’s big but in the inside small! Heats up quick I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the range microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install. Good price. Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave stopped heating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it stopped heating in less than 2 years smh. Yes I had the geek squad warranty but the same microwave is $60 more. I probably never will buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ToyaT,

      We aim to have a properly working microwave. Let us assist you with the microwave.

      Please follow the steps on the link below to help you make the microwave work.

      Samsung microwave is not heating or has stopped working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147615786) to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Love my microwave!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. I'm happy that I decided to put one over the stove. It works wonderfully! Pops my popcorn perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Warms up food quickly and the under light is bright.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SAFETY burning and smoking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAFETY burning and smoking at the bottom. Would not recommend Safety issue, very dangerous.

    No, I would not recommend this to a friend
Sponsored