Customer Ratings & Reviews
- Model:
- ME17R7021ES
- SKU:
- 10735099
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Poor door latch design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit has a poor design with the door latch. The top latch if isn’t slam tightly closed, it will turn on by itself. I was told by the tech just the fan and the light is ON and not actual microwave. So at time if you close the door like a normal person the unit will exhibit the symptom. The unit work as expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
A working microwave is needed to reheat your food. Let's go ahead and check the door latch.
If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. Please check this link for details.
Microwave turns on by itself
https://www.samsung.com/us/support/troubleshooting/TSG01001966/
In some households, the microwave is used more than any other kitchen appliance. If you keep your microwave clean, old food won't stick around, and there will be no funky smells. Please check this link for details.
How to clean a Samsung microwave
https://www.samsung.com/us/support/answer/ANS00062285/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145504727) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Good quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good household appliances, reliability and quality!
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price,great product We love bestbuy ,always great prices and great deals! Microwave is very good!
I would recommend this to a friendHeats Food
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door latch spring quit after 7 months. Samsung repair replaced the door. Good so far after repair.
I would recommend this to a friendQA inspection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and great product. Was sad to see that it took three times to get a product that was not damaged. Maybe Best By needs to relay to Samsung to ensure their product goes through a product quality inspection.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. I love it. It looks stunning. My mother love it
I would recommend this to a friendGreat customer service every time.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service rep was very helpful in getting the item and bringing it to my car parked in front.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch pad screen not very good. Have to push two or three times to get it to activate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important a reliable microwave is in preparing meals, JoanneR. Let's get the information you need to ensure the microwave is operating smoothly.
The link below will help guide you in ensuring the control panel of the microwave is responding properly. Learn more by checking the hyperlinks.
Microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need further assistance with the range, please feel free to contact us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148436264) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Samsung Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung microwave, it’s big inside and classy on the outside. Perfect!!
I would recommend this to a friendMr Attah
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products and most of things in my house are Samsung
I would recommend this to a friendGreat Micrwav e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick up was a little more difficult than expected. Product was an easy self-install. Working wonderfully, very happy with purchase! Thank you
I would recommend this to a friendGood value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace 10 year old microwave that went bad. The Samsung cooks much faster and more evenly than the old one did. Best Buy crew who installed it were pros and were in and out of the house in less than 20 minutes
I would recommend this to a friendCharcoal Filter Hard To Find
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microwave works really well. It would be nice it the panel was easer to see but it is OK. Finding the Charcoal Filter replacement is almost imposable would be nice if the parts number came with the instructions.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung microwave was exactly what we were looking for has everything we need and was the best price for what we needed
I would recommend this to a friendNew micrewave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly and is easy with the instructions. It must be more powerful than my other which I thought was identical because it heats things up more quickly
I would recommend this to a friendGreat deal!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Works great! Installation was easy!
I would recommend this to a friendPerfect replacement for old Samsung Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for old Samsung microwave. Was able to use old mounting bracket. Black stainless finish looks great. So far operation is easy and effective.
I would recommend this to a friendSlow samsung microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its slower than i thought. Its not quiet. I now miss my Ge appliances. Dont buy . For samsung stick to tv only
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on joining the Samsung Family. I am sure that you will enjoy our Samsung Microwave. Thank you for choosing Samsung. ^Brad
Nice microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 20+ year old microwave only because it was white and I replaced all of my other appliances with stainless. So glad I did because it looks great above my new slide in stove. Works great and looks fabulous!
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great customer service from the store to the installers
I would recommend this to a friend
