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Customer Ratings & Reviews

$307.00

Customer reviews

Rating 4.3 out of 5 stars with 2144 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,144 reviews
  • Rated 5 out of 5 stars

    Dallas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look. Works great. I have the matching oven to go with it in my new kitchen. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Right fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i expect a microwave to be, simple, powerful, sleek easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality and affordable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has nice features, easy to operate and great look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesoem!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good microwave. Would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is right...Works well. The sales person did it right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the smaller footprint above our range and ease of use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, works great and looks sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is easy to install and easy to use , but the fan is little loud noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and effective.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I measure twice. The template included with the hanging instructions was over a 1/4 inch off and would have made the two hanger bolts difficult to line up. Other than that it was exactly as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes abit hard to read the keypad settings compared to the previous Samsung Microwave. This one has a black background Keypad where the previous one had a white background with black lettering. Having older eyes probably has abit to do with it also though. It's great other than that.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this unit. Spacious and beautiful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Newfangled warm up gadget.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to carry it out to my truck by my self. No help from the Best Buy lady. Kinda odd, don't you think. Well, here goes. You can push them buttons all day and the thing just sits there. You gotta really mash them buttons and it still doesn't work sometimes. Had my old microwave oven figured out real good. It could cook pop corn likity split. The installation instructions weren't much help. Installed it myself. I like the microwaves with a dial. Just turn the dial and there you go; it works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MattO,

      We recognize your feelings regarding your microwave button not functioning properly. We would love to help you.

      Below is a link with steps to help you if the microwave buttons are not working.

      The microwave control panel does not respond.
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      We'd love to speak to you directly to provide more assistance.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146962596) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Looks great, but vent fan is loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look and it works fine, but the fan is so loud when we turn it on. We thought maybe the BB installers did something wrong, but we recently had this uninstalled and reinstalled due to getting new cabinets, but the vent fan is still very loud. I don't think we will be using the fan too often. Other than the fan it looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great! Adam was great at helping us choose our microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great option for appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the last 10+ years, I have purchased a number of appliances at BestBuy. I think it is a great option compared to the home improvement stores. For the microwave, I did a pickup and it went smoothly. I wish that BestBuy offered a more comprehensive service for parts but there are a number of other options with the manufacturers and resellers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung product fit right into our cabinet space.. apparently many of their models have the same size outer dimensions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good is really good and was worth the money,easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works wonderfully.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and nice installers. It fit perfectly and so easy to use. I like it better than the other I had before

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEAUTIFUL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't expect my old 3 year microwave to take a dump. But in needing to replace it, this one is beautiful. Works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal tray is smaller than the similar prior model I had, and the fan has only two speeds (vs. four in earlier model). It does heat-up things faster though and is a nice design.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to improve the Samsung experience for everyone! If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144026170) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung