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Customer reviews

Rating 4.3 out of 5 stars with 2122 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,122 reviews
  • Rated 1 out of 5 stars

    Microwave Mayhem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Samsung microwave. This one turns on when you just shut the door! The last one was a convection oven and air fryer, and the microwave feature didn’t work!!! It’s a microwave! It took them 2 attempts to fix it until samsung was willing to exchange it out. Hopefully 3rd time is a charm!?!? If not I’m getting a different brand. It’s hard to match black stainless steel perfectly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there ! I understand that you are not happy with your microwave. Turning on just closing the door is enough to pose a concern and I would like to help rectify the concern by sharing a troubleshooting link. (https://www.samsung.com/us/support/troubleshooting/TSG01001966/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143908536
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and works fine. Installation was a breeze with everything needed included.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the microwave more than 45 days as a gift,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed as scheduled. Took away the old and all packing material. Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions were very good. Made the microwave easy to install. Works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review of Samsung above stove microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same model as the one it replaced. However instead of having separate buttons to press the new model had a push pad which does not function well with older fingers. Very frustrating and also disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our product the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
      To understand further the features and specifications including the operation of your product.
      here is the user manual for your reference:

      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      For further inquiries you may reach us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for choosing Samsung.

      Reference number:1144469838


      ^Ross Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Not only does it look good, but it's quiet and easty to use. Couldn't ask for more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far. Instructions were easy to read and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new but my husband i in love. He hated our old one. Looks good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good no fuss microwave. No fancy features, does the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the value works perfect recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed myself, quick and easy. It is very spacious inside with easy to use controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks fast but wish it had a turntable. Compact over stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to press selection. No Manuel for instructions

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great OTR microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is well-designed and has a powerful exhaust fan. Also, dealing with Best Buy was a piece of cake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    floyjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for the price...the only draw back is you only start in 30 sec intervals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our microwave installed over the stove top. This range matched our current other appliances. Works as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch Pad does not have back- lighting so must have overhead lights to see to operate. Less expensive models have a 1,2,3 minute cook time with single pad entry of the number. The unit was on sale but had no display model to look at or try. Might have bought a different model. Otherwise cooks as expected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, dave. Thank you for sharing your concerns with us. This information will help us to improve the quality and specs of our products moving forward! ^Ty Samsung

  • Rated 5 out of 5 stars

    A great buy at best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful microwave. The glass insert and the whole inside is super easy to clean. And it matches the oven I bought perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for sometime and our family uses quite often. It’s durable and easy to use. Great buy

    I would recommend this to a friend
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