Customer Ratings & Reviews
- Model:
- ME17R7021ES
- SKU:
- 10735099
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Great OTR microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is well-designed and has a powerful exhaust fan. Also, dealing with Best Buy was a piece of cake.
I would recommend this to a friendVery Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and installed as scheduled. Took away the old and all packing material. Great job.
I would recommend this to a friend- Cons mentioned:Door
Microwave Mayhem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Samsung microwave. This one turns on when you just shut the door! The last one was a convection oven and air fryer, and the microwave feature didn’t work!!! It’s a microwave! It took them 2 attempts to fix it until samsung was willing to exchange it out. Hopefully 3rd time is a charm!?!? If not I’m getting a different brand. It’s hard to match black stainless steel perfectly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there ! I understand that you are not happy with your microwave. Turning on just closing the door is enough to pose a concern and I would like to help rectify the concern by sharing a troubleshooting link. (https://www.samsung.com/us/support/troubleshooting/TSG01001966/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143908536
Thank you for choosing Samsung. ^Nic
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works perfectly warms as it should. Love the color
I would recommend this to a friendfloyjoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good buy for the price...the only draw back is you only start in 30 sec intervals
I would recommend this to a friendit's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.turning makes a lot of noise light under microwave is too dim
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RicardoP,
We understand how distracting it can be when a microwave makes noticeable noise during operation and when the cooktop light doesn’t provide enough brightness, and we’re here to help guide you toward the right solutions.
For the noise concern, please follow the guide below and select the sound that best matches what you are hearing. Be sure to click on the embedded links for additional troubleshooting support.
Samsung microwave is making unusual noises
http://www.samsung.com/us/support/troubleshooting/TSG01001968/
For the dim light under the microwave, please follow the guide below and review the sub-topic “Replace the cooktop light or night light.” Be sure to click on the embedded links for additional support.
Replace a Samsung microwave's oven light or cooktop light
https://www.samsung.com/us/support/answer/ANS10002321/
Should you need further assistance, you may contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151591339) to help our team pull up your information.
Thank you.
^Joshua
Microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for a while until it fried up. Recently got another Samsung though
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review of your experience with the microwave, Spikes.
Should you need further support with the new unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the microwave more than 45 days as a gift,
I would recommend this to a friendReview of Samsung above stove microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the same model as the one it replaced. However instead of having separate buttons to press the new model had a push pad which does not function well with older fingers. Very frustrating and also disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experience with us. And we do apologize for not meeting your expectations about our product the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - White
To understand further the features and specifications including the operation of your product.
here is the user manual for your reference:
https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung.
Reference number:1144469838
^Ross
Samsung Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch Pad does not have back- lighting so must have overhead lights to see to operate. Less expensive models have a 1,2,3 minute cook time with single pad entry of the number. The unit was on sale but had no display model to look at or try. Might have bought a different model. Otherwise cooks as expected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, dave. Thank you for sharing your concerns with us. This information will help us to improve the quality and specs of our products moving forward! ^Ty
Microwave Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product so far. Instructions were easy to read and set up.
I would recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to press selection. No Manuel for instructions
No, I would not recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung seems to get technology right. Quiet operation, easy button control, logical sequence for setting time and temp.
I would recommend this to a friendSamsung over oven microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Display is hard to see at night. Overall happy with it except display.
I would recommend this to a friendBree
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave, the wife loves it. Buying this unit got me a lot of brownie points
I would recommend this to a friendGreat value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the value works perfect recommended
I would recommend this to a friendWould recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Lots of settings that are useful. A bit loud when in use.
I would recommend this to a friendBeautiful microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave! It matches our other Samsung appliances, and it has all of the classic microwave features you've come to know and love.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as you would expect any microwave to. Only thing I would recommend is the light underneath be brighter to illuminate the stove
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This over the wove micro wave is one of the best products I bought this year. It heats up my food quickly and evenly. Great investment
I would recommend this to a friend