Customer Ratings & Reviews
- Model:
- ME17R7021ES
- SKU:
- 6396300
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, appealing appearance, and convenient size. Many find the installation straightforward and are satisfied with its performance and heating capabilities. However, some customers have noted concerns about the noise level, door functionality, and timer issues.
This summary was generated by AI based on customer reviews.
Easy to use microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price! Love the black stainless color.
I would recommend this to a friendNice microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was purchased with the Samsung 5.9 Cu. Ft. self-cleaning Freestanding Electric Convection Range - Stainless Steel. It replaced a traditional hood. I like this microwave, it’s a great size, but I wish it had instant one tap cooking buttons for 1 to 6 minutes like my old microwave. Thus, I only gave it 4 stars.
I would recommend this to a friendGood looking and good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Some of the instructions for installing the charcoal filter were not clear because they are generic and not specific to this model. No frills but looks and works great. Wish it had one touch starting. Overall very happy and would recommend to anyone looking for a simple, low cost, microwave.
I would recommend this to a friendPerfect popcorn
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE that the "all done" beeping stops when you open the microwave door or press stop. We've had so many that don't. Also my daughter is a huge popcorn lover and the popcorn button has made peefect popcorn everytime!! Shes 7 and loves that she can make it herself because we trust the setting.
I would recommend this to a friend- Pros mentioned:Size
Smaller size = perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect smaller microwave. We didn’t have a ton of space but this fit perfectly in the space allotted. Wish the light was a bit brighter. Other than that, it’s a nice looking piece with plenty of features.
I would recommend this to a friend Love it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice! Works good and nice look!!! Easy to use and great feature
I would recommend this to a friendReview of microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is performing very well. My husband installed easy! Matches other kitchen appliances. We love it . We have had no problems with it, performs very well. We will recommend to others. The price was reasonable especially no interest for 6 months-24 months.Also we liked how the salesperson walked us through each part of the process. It was all done very quickly
I would recommend this to a friend- Pros mentioned:Appearance
We love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new microwave. It cooks and looks good!!!
I would recommend this to a friend - Cons mentioned:Button quality
Out for the sale only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is off centered, very hard to push pad buttons. I would return it but best buy is very difficult to do repairs and they never answer there phones. Sent emails to company and VIPs and never got a response about a tv we bought and failed before the warranty was up. Buyers beware
No, I would not recommend this to a friend Exlent servic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is excellent they help and the microwave good quality
I would recommend this to a friendDefective Microwave, Terrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were delighted to purchase this microwave, having read good reviews and having excellent experience with our Samsung TV and refrigerator. We were so disappointed, then, to find it was defective from the first use; the unit routinely turns on when you simply close the door. I wasn't worried, since it was new and under warranty, but I should have been. Reporting the problem online was difficult, and scheduling with the service company was also problematic. They cancelled my original ticket because we could not find a mutually convenient repair date within 10 days, so I had to start over. But the real shock came when the repair tech insisted I remove the installed microwave for them to perform warranty service. In almost 50 years of home ownership and numerous appliance repairs, I've never heard of this. I asked Samsung for a different repair tech who would not insist I do their work, but they refused. I asked Best Buy to return it, but by they said it was too late (past 15 days).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Allen, we understand the importance of a working microwave. Allow us to help.
Here is a guide to help you if the microwave turns on after the door is closed.
Microwave turns on by itself
https://www.samsung.com/us/support/troubleshooting/TSG01001966/#light-comes-on-after-closing-the-door
Should you need more assistance in providing feedback on the service technician visit you have, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150513320) to help our team pull up your information.
Have a great day.
^Camille
Great microwave for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks great and was easy to install myself. Not overly advanced so easy to operate.
I would recommend this to a friendSamsung a good addition.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my Samsung Microwave. It works perfectly and so does the exhaust fan. The fan is great drawing out the steam from cooking. am blessed to have found a MW that works perfectly. Thank you.
I would recommend this to a friendSamsung best for all I recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s best microwave I have I very happy with this microwave thank you for all
I would recommend this to a friendAbsolute Garbage - I wish 1/2 Star was an option
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe my wife choose this at BestBuy. It arrived and i unboxed it, Then mounted it. If the packaging hadn’t been destroyed by my kids I would have returned it. I may just throw it out and go buy a different one. By a different company. I Love BestBuy and I have the subscription Care thing. I am disappointed that BestBuy sells prodicts this cheap. Stay away from this microwave no matter what. Seriously. No matter what. It is complete junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Drey, we understand how disappointing it can be to have a microwave that falls short of your expectations. We would like to have a direct conversation with you to discuss what is causing your disappointment and address any other issues you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151456131 so our team can look up your information when you message us.
Have a great day.
-John
- Cons mentioned:Control panel
Cheap and unreliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even ka last 15 months, panel stopped working, stay away
No, I would not recommend this to a friendBrand response from Samsung
Posted .GolamA, we understand the importance of a reliable microwave. Allow us to help.
Here is a guide to help you troubleshoot if the microwave panel stops working.
Microwave control panel does not respond
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150381384) to help our team pull up your information.
Have a great day.
^Camille
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greattttttttttttttttttttttttttttttttttttttttttttttt
I would recommend this to a friendEASY TO USE MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave oven is easy to use, straightforward to clean, and large. I like its easy-to-use functions; it does a great job of warming previously cooked food items.
I would recommend this to a friendSamsung microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Works great. Easy to use. Easy to install.
I would recommend this to a friendNice microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this microwave because is easy to set, the dize, cook fast and looks beautiful.
I would recommend this to a friend
