Customer Ratings & Reviews

This product has performed well. Meeting all of our expectations and needs.

Good item exelent products for samsung and good finish

Works great! Easy to install! Everything cooks evenly and quick

I was very pleased with the professional service I received from Best Buy. The service techs arrived on time and installed the microwave in an efficient manner. However, I would not recommend the Samsung microwave. They seem to put all their efforts into the look rather than function. The overhead light is so dim, I can't see well enough to read recipes, cooking times, etc. It's more of a night light. I've had to adjust my normal cooking times because it takes so much longer than my old microwave. In fact, It takes just as long to heat up food in this one as it did in my old, dying unit. Maybe this is normal for new microwaves now, but I'm not happy with its performance. So if you want a nice-looking appliance, this fits the bill; but don't buy it if you want a true, fast-cooking microwave.

Works well, three years in from purchase and unit still quiet

looks great in my new kitchen. It is easy to use and works great. Great value for the price!

I love my new Samsung microwave. Excellent product Excellent price

Love this Samsung microwave. It’s door closes quietly and all of it’s operations are quieter than the 10- year-old model I replaced.

Great product and very helpful associate during pick up

Great product, its the second i buy, love it , i recomend

Clock does not hold accurate time. Own both this microwave & samsung gas range. The clock loses on average 6-7 seconds per day compared to the range clock. In just one week. The microwave wanders to one minute behind time. Basically every week, it loses a minutes worth of time. Very annoying owning both products the same brand and they will not hold time together. You would think in 2024? The devices would notice each other and match clock settings.

Overall is a great Microwave only set back is that it doesn’t auto time the minutes. If You need 2 minutes have to press 2:00 unlike other ones that by touching the number alone will auto start.

We had one of these that we bought in 2020, in less than one year, we had ot replace the handle. By the time the warranty ran out at 2 years, we had to replace the unit. It worked great up until then. If you buy it, buy the extended plan as well. Just in case

Samsung over the range Microwave is very convenient and easy to use.

Works as described.Great color and easy to install.

Love my new easy to use microwave. The color is beautifully blended.

It’s easy to use the only thing is the light doesn’t give light that much

Samsung has once again raised the bar in the kitchen. Surface finishing is good, works well as expected.

Just had this unit installed today. It is louder than the GE model I had prior to this. Loud enough that I find it annoying if you are sitting in the kitchen and talking to others. The biggest problem is that the control panel does not light up except for the clock. I cannot see the numbers and have to use a flashlight in order to see the numbers and commands on the panel. This is inconvenient and not practical at all. Heats up well. Finger Resistant feature is nice.

Before you buy, always look at the features before the price. It's missing some features that my old one had. It's just not the same.