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Customer reviews

Rating 4.3 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,149 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a microwave from the 90's. The difference with this microwave is amazing. it has a really sleek design and looks really nice with the matching stove.I used it last night to reheat something and it took very little time to do so. My daughter uses to make popcorn and it is much faster and doesn't burn the popcorn. I would highly recommend this product. Samsung makes really nice appliances. Next is the refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great over-the-range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and good looking over the range microwave. Functions perfectly. And I love to lock it from being used is pressing the start button down and holding it for a second because my Autistic teenager can’t figure it out and that makes for a very safe microwave for us.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Value size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the right size for a microwave, fits pretty much anything and it heats up food pretty fast. The light feature under it is also great with a couple different settings!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We are very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so very pleased with our new Samsung microwave. It has all of the items that we need to cook/heat up for our purposes in the kitchen. It doesn't sound like much, but, we have been needing a timer for our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to operate appears like good quality I will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new over the oven microwave because my old one died. I bought this for Black Friday and thnk goodness it was on sale. It was supposed to be the same model that i had, but it came with less options built in. Oh well, at least it fit in my space. Overall, not bad, but it ls a microwave and it serves its purpose. Overall I'm happy with my buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase to replace a 10 year old Samsung microwave . Original had a keypad failure and was going to be more expensive to fix than replace. New installation went without a hitch. Price was great. Features basically the same. Very happy.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Timer

    Rated 3 out of 5 stars

    Works but lacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality is sub par. Door is slanted upwards and does not visually line up nice. Unit functions like it should. timer function is almost worthless. you set a timer and it beeps 3 times and then does one beep reminders 2ish times afterwards. Do not understand why the timer does not keep chiming until it is physically stopped. Buttons take a pretty solid press to work almost feels like you will push through the unit to get it to respond. For the price it seems like it should have better adjustability but like everything now a days more money for less.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to be comfortable using your appliance, MichaelR. Let us help with the control panel of your Samsung microwave.

      If the microwave has power but will not respond to commands or only certain buttons work, clean the control panel and try a power cycle. Please check the link below for more information.

      The microwave control panel does not respond:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      You may also refer to page 10 of the user manual for more information about using the Kitchen Timer option.
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145531548) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave. Works like a charm. Much bigger than I expected but it is very pleasing to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace my previous Samsung microwave. Works pretty good. Install was easy and well detailed in the instructions almost everything lined up with my previous microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, easy to use, easy to clean, quiet, easy to install. I love the stainless steel finish on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Microwave Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This was basically an identical replacement for the same one we had for 16 years. I have no doubt this one will last 16 years.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Great Microwave. Easy install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Nothing fancy, very solid. The best thing was that the holes and brackets for mounting were exactly the same as the old Samsung microwave we replaced it with so it was very easy to install. It took less than 30 minutes. ALL companies should follow this design if they want repeat customers.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Review Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality and it’s looks beautiful. The functionality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and product!! Goes perfectly with the colors of our other home appliances and great performance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice looking unit, works well, fan a bit noisy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking unit that for the most part works very well. Being a mid-priced unit it doesn’t have a ton of extra options. The functions it has are enough for our use and for the most part they all work well. The unit heats up food and beverages nicely. Would like to have LED lights for stove top and microwave interior instead of the incandescent lighting the unit comes with. LEDs are much brighter and more energy efficient! Not sure why they are not used on this model! The main Con I have is the exhaust fan is a bit noisy. This is advertised as having a quiet, powerful exhaust system and it is not quiet at all, especially on the high setting. This had to be set up for rear exhaust during installation so not sure if that affects the noise level. It seems to exhaust air just fine. Because of that I give this unit a 4.0 rating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good, looks good, and works good! Can recommend this to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It warms food faster and low noise as compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Basic Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it about a week and it's working great so far. We chose to install it ourselves and it was pretty straightforward, however, we had some issues with installing the buffer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I am very satisfy with the design and quality.

    I would recommend this to a friend