Customer Ratings & Reviews

We purchased this Samsung microwave to replace a Samsung model that was about 5 years old. I was pleased that the mounting template/existing cabinet holes and wall bracket aligned perfectly with our previous model. As others have commented the opening/closing of the door seems tighter than normal. Not exactly a big deal for us, but you do need to pull with a bit more force. We are pleased with this model's performance after a month of daily use by our family.

We bought it because the one that our house had as new broke. We have in mind buying all new kitchen appliances, reason why we picked the gun metal color that is what we want for our new appliances. I would of rated it a 5 start if it was not that the fan has a weird annoying noise when I set in in High. We have Total Tech support and I have an appointment for this coming Monday for them to take a look at it. Overall, I love out new microwave.

I love the microwave. The only problem I have with it is that it has functions that are different from my previous microwave and I do not know how to use them because I did not receive an owner’s manual. I asked the gentleman who installed it about the manual and he said there wasn’t one. He had already put my old microwave in the box so I could not check for one. That said, we like the looks of the new microwave, we like How easy it is to clear and it functions well.

Solid choice. Problem free and easy install. Looks good and does the job without problem

Works great. The only thing we don't like is the control panel doesn't light up, we have to turn on the kitchen light every time we want to make popcorn, warm up coffee or cook anything in the microwave. Also, aren't all TV Dinners and other frozen Pot Pies and things cook time based on an 1100watt cooking time. Why are most Microwaves 1000watts now?

This was a purchase to replace a 10 year old Samsung microwave . Original had a keypad failure and was going to be more expensive to fix than replace. New installation went without a hitch. Price was great. Features basically the same. Very happy.

I love my New Microwave, I love purchasing all my products from Best Buy. You guys have the best products and the best service.

So far working fine. Fairly easy to install, replacing one that died of old age. Also very fairly priced.

EXCELLENT MICROWAVE WORKS GREAT HIGHLY RECOMMENDED A+++

Bought this "open Box" well... yesss! what a deal... AND if you have a previous GE microwave the hanging bracket and secure top holes of you cabinet will line up perfectly. no need to struggle with the hardware ... it took me longer to remove the old Microwave than to put this one up!. Keep in mind you may need to get a roll of ac duct sealing take(the silver shiny one, A/c repair men use, not regular duct tape!). Functionallity... works great, remember to tighten the screws to the light cover, otherwise you'll have a rattle ( I stood for 10 min trying to find the rattle sound haha)

Very easy to install- sleek look and simple to operate!

This product does what it need to do. I like the sleek design and most importantly it is price accordingly.

This microwave is perfect for people that are just looking for a microwave. I purchased this microwave to replace a Whirlpool that served us well, but heating stopped working. I looked at several microwaves but at the end of the day I just needed a standard Over the Range microwave. I didn't need wifi connection or a supersized cooking space so this was the best fit for me. I did notice that the heating of this unit is much better than the Whirlpool it replaced. Not so much faster cooking times but more even and less mess (very nice). The installation went really well and fit up very nicely. The Whirlpool installation was shotty at best so couldn't reuse any of the previous holes. The only thing I would have liked better is if they would have added some LED lights to the bottom of the microwave instead of hot old fashion bulbs. Great microwave all the way around with a great look and great standard functionality.

Watched a YouTube video and was able to install myself! Esthetically pleasinf and works great!

Hasn’t been used yet as it’s for a new unit but it was installed over range was easy to install looks beautiful matches the range and fridge that was also purchased perfectly

This has freed up a ton of countertop space by replacing my countertop microwave. It goes perfectly with our Samsung range. Easy to use and good size and nice looking

Very good microwave at a good price. As advertised, it is a microwave with out all the bells and whistles... but works well and very easy to install, if you are a bit handy. It comes with two templates to show you where screws need to go... put the mounting bracket on the wall drill holes in the bottom of your cabinet... one for the plug and two for screws... get someone to help you lift it onto the bracket... pull the plug up through the hole and screw in the two screws. You do need to make sure the motor is mounted for whichever way you vent. Also easy to do. Popcorn mode works like a champ!

Clean look. Works well. It took me about 2 hours to install. It was missing the manual but I was able to download from Samsung.

Love the way it looks in my kitchen but it does not cook as fast as my old one. Both have the same watts

My old microwave went out and I needed something quick. My local BB had this in stock for immediate pickup and I had a great in-store experience. The microwave functions well and is more powerful than standard countertop models. Install was easy enough and instructions were clear. What more is there to say?