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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,118 reviews
  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it because its easy to clean. Maybe because the turnplate is recessed. Very little to no splatter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big for my space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but realized it was too big for my space so I had to ship back home and get a smaller one..I loved it though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A straight forward microwave without the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micriwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking, easy controls and plenty of pre programmed settings

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So elegant and big. Awesome for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-Frills Elegant Design, Powerful OTR Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is as described on BB website, with a feature set comparable to more expensive products. Over-The-Range installation straightforward with templates provided, but I recommend surveying the numerous videos out there to prepare yourself for the job. Hardest part for me was connecting the exhaust duct work -- aluminum sticky tape is a must! Unit is not terribly heavy, but I recommend having two persons present to heft the unit and anchor it to the cabinet. Appearance is modern, with clean simple lines and stainless steel trim. Door handle is solid. Operation simple with very few pre-programmed cooking modes. Cook mode fan sound is average. Audible beep feedback on all buttons that cannot be adjusted or turned off. Surface lamp is adjustable but at highest setting, single OEM incandescent bulb is rather dim as a task light. If more light is desired, I recommend replacing surface lamp with brighter (>800 lumens) LED E17 bulb. DO NOT replace the interior bulb with an LED as the microwave will "cook" the clear plastic materials used to encase the LED components. Fan has two speeds, drawing through two removeable washable aluminum grease grilles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, very high quality and works great, easy to operate and ready to install everywhere. Works great over stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big does it’s job fan ben kinda loud cooks quick beeps loud to hear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and Stylish Microwave!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung over-the-range microwave is an excellent addition to my kitchen! It heats food evenly and quickly, with plenty of power for all my cooking needs. The design is sleek and modern, blending perfectly with my stainless steel appliances. I appreciate the easy-to-clean interior and the bright LED lighting, which illuminates my stovetop nicely. Installation was straightforward, and it’s packed with convenient features like preset cooking options and a strong ventilation system. Highly recommend it for anyone upgrading their kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Samsung Over the Range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with other appliances. Works well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It looks good and works well. No problems. Fast shipping. I’m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far & great services. Everything was easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unexpected detail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful but i never got to finish jnstalling it. The holes at the top are too far out and it ended up being right on the corner of the cabinet. I don't understand why they would make it so close to the edge? It doesn't make sense to me. The microwave would have fit other wise. I've called someone to come help and hopefully he'll have a solution. Either way, it's a big inconvenience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it about a week and it's working great so far. We chose to install it ourselves and it was pretty straightforward, however, we had some issues with installing the buffer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Bit of a Hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 1.7 Cu.Ft.Over-the-Range Microwave deserves 5 stars. Excellent Microwave! However, Best Buy's quality control leaves something to be desired, to say the least. The first one we picked up was evidently shipped from the manufacturer on the top outside edge of a pallet full, where the banding was over tightened to such an extent that it was obvious from the outside of the box that the item inside must be damaged. That did not stop BestBuy from selling it however. I returned it and BestBuy delivered another one. AND this one was damaged in the exact same manner but not nearly as severely. This one still functioned, so to avoid further hassle we kept it. Once installed, the damage was hidden from sight and was fairly slight, especially compared with the first one and doesn't seem to impair its performance, thankfully. In BestBuy's favor they delivered the second one promptly and without charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave. Heats food very fast. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave at a great price. I would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is a family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly appreciate the people at Best Buy and feel proud of the exceptional service they provide. There’s one gentleman in particular who always takes the time to attend to me and my family with such care. I genuinely love the Best Buy family—their support has been consistent, and every product I’ve purchased has been backed with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New adding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color matching perfect with the rest of the supplies,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple over the stove microwaves and this one is by far the best. It was easy to insteal, although we needed more tape for the vent and replaced the hood in the process. It allows you to enter time to the precise digit. Easy to clean. Doesnt over cook food even on defrost... had to adjust popcorn time though.

    I would recommend this to a friend