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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,118 reviews
  • Rated 5 out of 5 stars

    Simple and good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave, works great no complains i recomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking unit, works well, fan a bit noisy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking unit that for the most part works very well. Being a mid-priced unit it doesn’t have a ton of extra options. The functions it has are enough for our use and for the most part they all work well. The unit heats up food and beverages nicely. Would like to have LED lights for stove top and microwave interior instead of the incandescent lighting the unit comes with. LEDs are much brighter and more energy efficient! Not sure why they are not used on this model! The main Con I have is the exhaust fan is a bit noisy. This is advertised as having a quiet, powerful exhaust system and it is not quiet at all, especially on the high setting. This had to be set up for rear exhaust during installation so not sure if that affects the noise level. It seems to exhaust air just fine. Because of that I give this unit a 4.0 rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our microwave!!! It works so much better than our old one. Even the popcorn button is exact which is a big thing in our house!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Oven Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase. This item was a great value and I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Looks real good with my other Samsung Black Stainless Steel appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the delay in the delivery of this item it is everything that we wanted at a reasonable price. Monte did an excellent job with the delivery, haul away of the old microwave and installation of the new microwave. Purchase date was 1/20/2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last minute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was priced well and great customer service. And fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need to make a quick decision and heat up my food as soon as I get home.This item completes all my needs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best microwave and Brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to match my other Samsung kitchen Items. It works perfectly and was exactly what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave if you aren't looking for a lot of add on functions. It's just perfect for heating up my meals and hot drinks. It appears well made and should last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy installation..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using defrost cycle display reads cook, also have to hit start button after selecting +30 second feature. Easy installation.. happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is amazing! Very easy to install and has help up to heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Heat them up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave of 10+ years finally gave out. We had to find a replacement fast. This was a good buy and once we picked it up, Geek Squad came by the same day to install. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Sleek design. Works great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giving Samsung a second chance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always hesitant to purchase a Samsung, due to many negative experience in the past. But due to a sale, I decided to try it again. So far, all is working well and it is a very nice looking microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much and greatly matches with our stovetop. Easy to use and clean. The installers were very friendly, fast, & professional. Stainless steel microwave. Just before very careful when opening and closing the microwave handle which my not be very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy to have such a modern style of samsung microwave. Very powerful and use less time to heat food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and I would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and reliable product. I will definitely recommend it for all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit in March of 2022, now just a couple months past the 1 year warranty, we started to notice burning on the inside upper edge of the unit. Upon closer look, the inside door shows bulging and chipping which apparently is causing the heat leakage and burning of the edge. Now that I read through other reviews it seems this is a common issue. My other complaint is operational. Why no "one click" 30 second start as on every other microwave oven. It is completely inefficient to require 2 button clicks for this function. A minor irritation, but nothing compared to the cracked door at just a little over a year old. Very disappointed in the poor quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      If you smell something burning in the microwave, unplug it immediately and contact your nearest service center.

      Please see page 5 of the manual under the " CRITICAL USAGE WARNINGS" section.

      Manual
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      To check the availability and compatibility of your microwave's door replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance with details about the nearest service center, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145986183) to help our team gather your information.

      Have a great day.

      ^Charles Samsung