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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,118 reviews
  • Pros mentioned:
    Appearance, Performance

    Rated 5 out of 5 stars

    Cool looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Works great. More powerful than our last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An overall great purchase. It is a no frills straight forward device. Happy with my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and incredibly quiet. The touch pad has just the right sensitivity to prevent accidental additions. Plenty of room for whatever you need to cook.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price works wonders has lots of room! Awesome product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good midpriced microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent lower priced microwave. could use some extra settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good microwave. I will give it 10 on 10 design, functions and power. Specially the exhaust system is really good. Only thing i dont like is the warm tone light bulb color on the bottom of the microwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only lasted one year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked nicely for just a little over 12 months, then the door would not stay shut. It was just over the 1 year manufacture warranty. Luckily, I had the Best Buy extended warranty. An expensive Samsung microwave should last longer than one year. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Over range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Samsung with a Samsung. I like the appearance and the simplicity of use. As an older person I do not need/want internet capabilities or complex steps to use

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the combination & appearance with the appliances In my kitchen all by the same product. I haven't really used It, due to I just received today. Technician had to do some adjustments figure out measurements accurate of installation. And was able to resolve issue & completed installation..But, yes! So far

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great microwave. Looks good!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good looking microwave and works great! I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Timer

    Rated 3 out of 5 stars

    It cooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could turn the beep noises off. The timer noise is a joke and you can barely notice when it goes off. Not fingerprint resistant either. It cooks stuff so I guess it does its job.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for joining the Samsung family. There is no way to deactivate the beep function on our Samsung Microwave. I am sure that you will have I do thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model with this microwave. Very easy to use and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic microwave. Matches Samsung stove nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful microwave. It does show fingerprints you can see from the side. Works great but have to cook a bit longer than the microwave we had previously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and dependable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Gave been using it for over a year without any issues. There are no brightness levels for foot light but thats not a deal breaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement but works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. After a year the plastic pieces that kept it closed broke. To be fair, that probably says more about how rough my kids are vs. any issues with the microwave. I am a Best Buy Plus member so this is my replacement. We didn't get a different one as this one does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my Samsung Over-the-Range Microwave! The 1.7 cu. ft. capacity is just what I needed for efficient cooking and reheating. The stainless steel design not only adds a touch of modern elegance to my kitchen but also makes cleaning a breeze. The range of features and presets are incredibly convenient, providing versatility in cooking options. The microwave's performance is top-notch, and its sleek design enhances the overall aesthetic of my kitchen. It's a reliable and stylish addition to my home, making kitchen tasks a delight!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. But it doesn’t seem to be drawing up air well when the fan is turned on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping experience at best buy, Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was knowledgeable and helpful! Showed me how to operate my new purchase in real time! Great!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed as I had to buy this product again after 3.5 years, the door or sensor got defective. The microwave will come on once you opened the door. Had to purchase again the sameone to be able to match the rest of the appliances

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jose A,

      We know how essential it is to have a microwave in our home. We are here to help.

      Please see the link below for steps if the Samsung microwave is not turning on.
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-does-not-turn-on-or-turns-off-by-itself

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147411194, which will help our team pull up your information.

      ^Rainly Samsung