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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,118 reviews
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pad numbers and pre-programmed settings little hard to press for the microwave to work for items in the microwave. Pad is somewhat hard to read in normal lighting have to turn on overhead to really see numbers and red letters.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 5 year old Samsung microwave the same size. We would give this new 5 stars, except we lost a couple of features. The main One used most often was to stop the turntable for larger dishes. It’s very nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was a terrible experience then when we finally had it installed it did not work called Best Buy and was finally able to get the whole fiasco resolved this microwave hasn’t given us and problems and works and easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave Good value and price. I would recommend it highly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my microwave alot. It is easy to clean inside and out. The buttons are easy to read. It has some good features as well.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Noise level

    Rated 3 out of 5 stars

    Looks nice, but quality is not there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, quality is not there. I guess you get what you pay for. It is much nosier than the previous LG micro we had. Buttons are somewhat hard to press.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for your review and congratulations on your brand new Samsung Microwave. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, it’s good quality and fit perfect in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave during thanks giving 2022. It Works great. However sound is little more compare to my old GE microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality appliance that I have owned for quite a while now and no problems so far, easy to clean and no scratches. Delivery was fast and smooth and time frame was on point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good but panel is hard to push to operate. good price thats all

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for your feedback on our microwave. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Installation problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with the microwave but the installation company installed it incorrectly. It's not level and despite several calls to have them fix the problem, they won't respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced my old GE with this one followed instructions and installed easy. Nice working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This microwave is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. It is stronger wattage than we are used to, but I am glad. It heats up things in half the time. It is super durable and is easy to clean. I love this microwave!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for rhe price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a game changer—powerful, efficient, and easy to use. It heats food evenly and quickly, with a variety of presets for different dishes. The sleek design fits perfectly in my kitchen, and the interior is easy to clean. Great value for the price—highly recommend for anyone looking for a reliable microwave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and a nice centerpiece in my kitchen area.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 1.7 Cu Ft. Microwave is efficient

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel is a nice microwave. I like it so much that when the previous one broke (wouldn't heat up) I replaced it with the exact same model. This time around after 4 months the latch that keeps the door closed is broken. Just went thru the process of getting service via Samsung support which can't get here until 5 days from now. Am I feeling dejected? only slightly, I like this microwave. I like the button layout, I like that it's so quiet when running and I like its physical design/footprint, so I'm content to wait on Samsung service. Would I buy the same model again? I have to say yes indeed even though I've read online that this problem with the latch is ubiquitous, I'd buy it again (or an upgraded version. On the thumbs up scale, I'd give it 7 out of 10.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very similar to the unit we replaced. I like how it works except for the noise. It is much noisier than the old unit. It does do a great job of cooking everything I have tried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. It matched up prefectly with old microwave since it was the same brand. Looks even better than the old white one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t installed and used it yet. But it’s a sleek design. I was able to buy it during a promo and got it for a great price and made the rest of my appliances for an even better price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Cheapened Down Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung microwave that lasted 14 years. It was well made and had many features. This one fit in the same mounting bracket, although the top screw holes were in different locations so I had to drill new holes in the cabinet above. It's cheapened down in terms of build quality. One bulb to illuminate the stovetop in a light enclosure build for two bulbs, fairly flimsy door hinges that I hope won't break anytime soon, a smaller rotating platter that you can't turn off and on, a less powerful blower for the cooktop vent, and more. It heats about the same as the previous Samsung, so I'm happy about that. Just know what you are getting and not getting with this cheapened-down model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung