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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,149 reviews
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and works fine. Installation was a breeze with everything needed included.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this purchase. Works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Perfect Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Works perfectly and is not difficult to use. It was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, it’s good quality and fit perfect in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions were very good. Made the microwave easy to install. Works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks in my kitchen but it does not cook as fast as my old one. Both have the same watts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install- sleek look and simple to operate!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The wave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my microwave, heats good and adds an elegant look to my new kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item fits perfect in my kitchen over all design and functionality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “A JOB WELL DONE”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so appreciative of the follow up work that Gina in Product Exchange did for me today. Not only did she get my work order and installation date updated and complete, she went further to explain how my Total Membership works as well as my warranty!! Gina is very professional and knowledgeable of her job as well as Best Buy’s products and tech services. Not only did I purchase a five year warranty on my new microwave, I learned how to navigate through Best Buy’s services. Through her expertise I was very satisfied today with her help.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Samsung over the range microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave as part of the appliance bundle. The microwave feature worked well as expected. A couple of the features i'm not too crazy about. The fan is fairly loud even at the low setting. You can't hear much above the noise. Fortunately, I don't use it that often. The over the range light is very dim. Even my 20 year old microwave that I replaced it with had 2 dim lights. I replaced the bulb with a led but it didn't make much of a difference. This light I use all the time. Wish it had a 1 button start like I had in the past. You can hit +30 twice and start for a minute or enter the full time. The unit looks nice and microwaves food evenly but if I knew about a couple things I might have bought something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We thank you for your review that provides us insight on what our customers are looking for. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and a nice centerpiece in my kitchen area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, heats quickly and fairly quiet. Display panel easy ti use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Bosch! There's nothing better than when expectations and performance meet. Thank you for choosing Samsung! ^Shay Samsung

  • Rated 4 out of 5 stars

    Nice looking unit fit perfectly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old kenmore with this nice stainless microwave. Fit perfectly and matches the other 4 Samsung kitchen appliances. In there efforts to minimize energy only the digital clock is lite. No other controls are back lit making turning on kitchen light to see touch points a must. All features I’ve used work as expected. Noise level except able. Overall pleased with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unexpected detail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful but i never got to finish jnstalling it. The holes at the top are too far out and it ended up being right on the corner of the cabinet. I don't understand why they would make it so close to the edge? It doesn't make sense to me. The microwave would have fit other wise. I've called someone to come help and hopefully he'll have a solution. Either way, it's a big inconvenience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    beautiful microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched our new fridge and is basically the same microwave we had in terms of size and everything. works great and is decently quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this microwave. It is easy to operate, has the settings i like to use the most and is so much quieter than my old microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, we got this microwave with an open box deal, and it was defective. We returned it for a brand new microwave and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Bit of a Hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 1.7 Cu.Ft.Over-the-Range Microwave deserves 5 stars. Excellent Microwave! However, Best Buy's quality control leaves something to be desired, to say the least. The first one we picked up was evidently shipped from the manufacturer on the top outside edge of a pallet full, where the banding was over tightened to such an extent that it was obvious from the outside of the box that the item inside must be damaged. That did not stop BestBuy from selling it however. I returned it and BestBuy delivered another one. AND this one was damaged in the exact same manner but not nearly as severely. This one still functioned, so to avoid further hassle we kept it. Once installed, the damage was hidden from sight and was fairly slight, especially compared with the first one and doesn't seem to impair its performance, thankfully. In BestBuy's favor they delivered the second one promptly and without charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new ge microwave it has all those features my microwave is very easy and fast to clean live it

    I would recommend this to a friend