Customer Ratings & Reviews

It looks nice and works fine. Installation was a breeze with everything needed included.

I was very happy with this purchase. Works wonderfully.

Perfect. Works perfectly and is not difficult to use. It was easy to install.

Excelent, it’s good quality and fit perfect in my kitchen

The directions were very good. Made the microwave easy to install. Works very well.

Love the way it looks in my kitchen but it does not cook as fast as my old one. Both have the same watts

Very easy to install- sleek look and simple to operate!

Love my microwave, heats good and adds an elegant look to my new kitchen.

Great item fits perfect in my kitchen over all design and functionality is great

I am so appreciative of the follow up work that Gina in Product Exchange did for me today. Not only did she get my work order and installation date updated and complete, she went further to explain how my Total Membership works as well as my warranty!! Gina is very professional and knowledgeable of her job as well as Best Buy’s products and tech services. Not only did I purchase a five year warranty on my new microwave, I learned how to navigate through Best Buy’s services. Through her expertise I was very satisfied today with her help.

I purchased this microwave as part of the appliance bundle. The microwave feature worked well as expected. A couple of the features i'm not too crazy about. The fan is fairly loud even at the low setting. You can't hear much above the noise. Fortunately, I don't use it that often. The over the range light is very dim. Even my 20 year old microwave that I replaced it with had 2 dim lights. I replaced the bulb with a led but it didn't make much of a difference. This light I use all the time. Wish it had a 1 button start like I had in the past. You can hit +30 twice and start for a minute or enter the full time. The unit looks nice and microwaves food evenly but if I knew about a couple things I might have bought something else.

Beautiful and a nice centerpiece in my kitchen area.

Powerful, heats quickly and fairly quiet. Display panel easy ti use.

Replaced an old kenmore with this nice stainless microwave. Fit perfectly and matches the other 4 Samsung kitchen appliances. In there efforts to minimize energy only the digital clock is lite. No other controls are back lit making turning on kitchen light to see touch points a must. All features I’ve used work as expected. Noise level except able. Overall pleased with this purchase.

It's beautiful but i never got to finish jnstalling it. The holes at the top are too far out and it ended up being right on the corner of the cabinet. I don't understand why they would make it so close to the edge? It doesn't make sense to me. The microwave would have fit other wise. I've called someone to come help and hopefully he'll have a solution. Either way, it's a big inconvenience.

Matched our new fridge and is basically the same microwave we had in terms of size and everything. works great and is decently quiet!

I really love this microwave. It is easy to operate, has the settings i like to use the most and is so much quieter than my old microwave.

First, we got this microwave with an open box deal, and it was defective. We returned it for a brand new microwave and it works great.

The Samsung - 1.7 Cu.Ft.Over-the-Range Microwave deserves 5 stars. Excellent Microwave! However, Best Buy's quality control leaves something to be desired, to say the least. The first one we picked up was evidently shipped from the manufacturer on the top outside edge of a pallet full, where the banding was over tightened to such an extent that it was obvious from the outside of the box that the item inside must be damaged. That did not stop BestBuy from selling it however. I returned it and BestBuy delivered another one. AND this one was damaged in the exact same manner but not nearly as severely. This one still functioned, so to avoid further hassle we kept it. Once installed, the damage was hidden from sight and was fairly slight, especially compared with the first one and doesn't seem to impair its performance, thankfully. In BestBuy's favor they delivered the second one promptly and without charge.

I just love my new ge microwave it has all those features my microwave is very easy and fast to clean live it