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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,149 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to buy a replacement microwave due to a handle malfunction. This one works and look great in the space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use of the functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean and quiet when in use. I love the easy cleaning of the stainless steel when removing finger prints or smudges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful looking powerful microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Silent microwave with good power

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You don't need to look at anything else.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a different MFG that stopped working after 4 years. This is an affordable model that does the job it's suppose to. Easy to clean, easy to install, simply menu system. Heck even the popcorn comes out well...and the reheat option is better than other microwaves I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless. Nice looking unit and many good functions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung - 1.7 Cu. Ft. Over-the-Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKS GREAT IN PLACE, PERFECT FIT, VERY USER FRIENDLY. VERY QUITE. I WOULD RECOMMEND THIS TO ANYONE.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HPENVY, I would like to congratulate you on your new Samsung Microwave. I appreciate your great feedback on the performance of your unit. We are so happy to have you in our Samsung community. ^Brad Samsung

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item. It was very easy to understand and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great features. Installation by best buy geek squad was quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It was easy to install, as long as you had two people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice microwave especially for the price. It seems to heat really well and is quiet. The door is a little harder to pull open than my old microwave, but it’s still a nice appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine; stronger wattage than our previous microwaves, so have had some burnt popcorn (the popcorn button is mis-timed). Was pleasantly surprised to find that the surfaces are fingerprint resistant...very satisfied with that. The only other minor complaint is that it is a little louder than expected; not terrible, just a little loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old over the range with outside vent micro died. Bought one of the same brand and got lucky. The new one fitted perfectly. No need for drilling holes of fitting a new rail. Even the went fitted perfectly. The new one is a little noise but keeps the house from smelling when frying things. The lighting is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple over the stove microwaves and this one is by far the best. It was easy to insteal, although we needed more tape for the vent and replaced the hood in the process. It allows you to enter time to the precise digit. Easy to clean. Doesnt over cook food even on defrost... had to adjust popcorn time though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to use. Not complicated features at all. Very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not a ton of offerings in Black Stainless for microwaves in my search for a replacement after ours kicked the bucket 2 years into owning our new home. We chose Samsung since we had a color matching fridge and other appliances already. This thing was a pain to install but I honestly believe any other microwave would have been the same. However sometimes when you close the door after using it if you do it just right (or wrong lol) the microwave will turn on again. We have become use to it and rarely do it now but, it would be more of an issue if you have kids using it imo. It looks nice and cooks well. Outside of the random on when closing the door we have no other complaints with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to get a better cooking experience with your microwave, Miketex90! Let's have your unit fixed right away!

      If your microwave turns on by itself after you close the door, you may need to clean the door, check the latch, or ensure it is closed all the way. Learn more from these details.

      Microwave turns on by itself:
      https://www.samsung.com/us/support/troubleshooting/TSG01001966/

      You may also watch this video about "How to fix range and microwave":
      https://www.youtube.com/watch?v=N064z8CQ8XA

      For additional reference, I have also shared your model's user manual about disabling the Child Lock to avoid accidental touches. Turn to page 10 under Child Lock:
      https://downloadcenter.samsung.com/content/UM/202103/20210323120615716/ME17R7021E_AA_MD3_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145355258, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Excellent Over-the-Range Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent Microwave for a reasonable price. I like the the looks, the settings and the way it cooks the food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best birthday gift ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids bought this microwave for me for my birthday. Great item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    great microwave BUT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the look of the microwave. It is very quiet. It is easy to use. We hung it over the stove, then decided to add blocks to the bottom of the cabinet. We unscrewed it, added the blocks and couldn't get the microwave hung again. The nuts inside the microwave kept stripping the bolts. We have it sitting on a counter now. Samsung was not helpful at all. Best Buy gave us new bolts to try. Without trying to hang it, we tried to put the bolts in very slowly by hand before trying to hoist it in the air. The bolts were being destroyed with the first couple hand turns. We ended up spending 20 more dollars to get the nuts, we now wait to see if those work. This is very frustrating. If you buy this and get it to hang, leave it alone. ( by the way, we googled and this is a known problem. )

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG MICROWAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT APPLIANCE. QUIET AND EFFICIENT. COOKS AND WARMS FOOD AND DRINKS EXPERTLY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung Stainless Steel Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave that compliments the stove, easy to clean and performs great!

    I would recommend this to a friend