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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,118 reviews
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced microwave. Functional. Works well for the price

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has worked excellent. One reason we stayed with Samsung product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave and the black stainless steel microwave looks great. The installationa was great also. Thank you to Joel and his counterparts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG MICROWAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT APPLIANCE. QUIET AND EFFICIENT. COOKS AND WARMS FOOD AND DRINKS EXPERTLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's works amazing and doesn't make any noise at all. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave for black stainless steal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave! Goes great with the other appliances. Only gripe so far is like everyone else said, having to manually put in the minutes. If you can deal with that, no problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Long time customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat Best Buy customer. Quality products and services on the showroom floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the previous generation which was 12 years old. Minimum changes needed to mount. Works the same but newer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave with self seems fine, but very disappointed that the motherboard was faulty and it had to be replaced a few days after it was installed

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Good over the range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product! I thought it was gonna be hard to install but really easy and it comes with everything I wanted the fan a light n microwave at the same time

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the black stainless steel. All the presets are nice & love the built-in design.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another Samsung microwave that finally died after 11 years. Am very disappointed - it has fewer sensor cook button options, everything is coded - so you need to know that D-1 is defrost hamburger. It also one let you run the timer and cook at the same time. This would have been a deal breaker if I had realized this before purchasing it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Meier1977, I would like to congratulate you on your new Samsung Microwave and thank you for taking the time out of your day to post your review. I understand your concerns with the drastic changes from your previous unit. I would like to send this information to our design team for future products made with you in mind. We thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid and effective unit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, sleek and simple to use. Easy to clean and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and dependable Glad I made the purchase a Best Buy. They have good service and good people Will shop there again for any appliances Much better than other big stores Easy to pick up appliances. The people are happy to help order it online. It was easy and efficient. The brand of microwave has very good reviews, which I always take notice of Also purchased a dryer and again good service for new people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!!! Looks sharp, runs quiet and was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy to use and great quality. I would buy all Samsun appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Off To A Great Start

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new microwave! I just bought a house and needed to replace all the appliances starting with this one. Works and looks great. Can't wait to buy the rest of the appliances needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only thing I don't like about it, which is me being very fussy because I'm used to it working that way, is when I press the quick 30 sec button it doesn't just automatically turn on like most of them do, I still have to press start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave is easy to use and right size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new microwave to fit in a finished kitchen and so the dimensions were extremely important. There are not as many preset buttons as some others but the simplicity makes it easy to read, even in dim lighting. The interior size is big enough for a full size casserole, the power is good and the fan works better than our last microwave. Our only complaint -- you can't use the timer and cook at the same time (which was possible on our old microwave). So - if we set the timer for something in the oven and then want to heat something up in the microwave, we have to turn the timer off. Fortunately, we have another timer on the stove top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches the rest of my appliances perfectly! Much needed upgrade

    I would recommend this to a friend