Customer Ratings & Reviews
- Model:
- ME17R7021EW
- SKU:
- 6396303
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and easy to use. Lots of great features.
I would recommend this to a friend Handle broke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this. I bought this one in 2020 i think in June while i was remodeling my bassement, and we moved to the house on November 2020 so i used it for 3 years now and the handle is broken as you see in the picture! I have never seen a broken microwave handle before! We lived in many places and we used very old microwaves but never saw this. We also use it very gently and every once in a while! Now i cannot use it and i will have to buy a new one after only 3 years!! Does not make any sense. I never thought Samsung are that cheap and poorly made!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sarah86,
We understand that this experience is different from what you anticipated. To help you check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via e following options:
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146527260 to help our team pull up your information.
Have a great day.
^Aloe
- Pros mentioned:Appearance
I hope mine is a fluke! Great microwave, but…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is beautiful and works great …the only complaint I have is that after a couple of uses, the handle snapped right off! I don’t use it all that often and nothing unusual happened to stress it (it did not get hit or anything like that). Samsung products usually live up to a higher standard of quality than this, so perhaps mine is a fluke. Hoping so. If not for this one thing, I would be entirely satisfied with this purchase. Rating is tentative and if the handle is fixed with warranty, I will update my rating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jessica N,
We appreciate you sharing your experience with the door handle of the microwave and are happy to hear that you find this model to be useful. We are here to help.
We would like to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung microwave.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146807396, which will help our team pull up your information.
^Rainly
- Pros mentioned:Size
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It's everything that I wanted it to be. It's perfect.
I would recommend this to a friend Budget friendly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches the rest of my appliances well. Fast delivery.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Customer Service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to use this appliance yet, but the shopping experience was phenomenal and I have no complaints, I would highly recommend Best Buy for all your appliance needs!
I would recommend this to a friend easy install, solid quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced a Samsung unit that started to rust in the inside. Was able to get this open box for an even better deal. It was basically brand new. It looked like the person who purchased it didn't realize these things had to be installed and just returned it. Basically it's a newer version of what I already had but it has the fingerprint proof coating which I love. Other than that, it is working as expected. Can't complain. Some people complain about the buttons being hard to push but it doesn't bother me. I'm used to it. It fit exactly in the spot the old one went and installing it took less than 20 minutes.
I would recommend this to a friendoutstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that fits over your oven and acts as a vent. Glad we purchased
I would recommend this to a friendJust what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for. Great color and heats up quickly.
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. East to clean and compliments our samsung rsnge.
I would recommend this to a friend - Pros mentioned:Ease of use
Over stove range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. Works very well and easy to clean. Wondering how long it will work up to the name brand.
I would recommend this to a friend Best Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave. It was easy to setup and works great
I would recommend this to a friendGood microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality and features but it probably pays to upgrade to a "premium" model with more bells and whistles
I would recommend this to a friend- Pros mentioned:Size
Microwave Cooks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect and works great! The inside is bigger than I thought which is a plus.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there AmazonAnnie, I would like to congratulate you on your new Samsung Microwave. I am so happy to hear you were able to find a perfect fit for your home. We thank you for being a part of our Samsung family. ^Brad
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great over the range microwave. The price was also priced well.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice device with a lot of options and cooks very well. I like it because it's a little deeper than others. Easy to clean.
I would recommend this to a friend Really nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really nice! Haven't used it yet but it is definitely fingerprint resistant
I would recommend this to a friendGreat Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave though a bit tricky to install for a non professional.
I would recommend this to a friendAvailable Micowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that none of the appliances sold in this store, are in-stock, could be a good reason for someone to go elsewhere. If the price wasn't as low as it was, I probably would not have bought it. Other than that, I was satisfied with the purchase.
I would recommend this to a friendGood but coukd be more efficient.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave however I wish it had certain functions that my old microwave had such as holding down the five button to immediately get 5 minutes. I don't know why they wouldn't put that in. I know I can always type 500 but so many things you microwave are for less than 6 minutes and it seems like that function should be there.
I would recommend this to a friend