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Customer reviews

Rating 4.3 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,118 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new microwave. Easy to install and keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a 25 year old microwave and Samsung fit the bill. Own multiple Samsung appliances and this microwave has worked great so far.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave with good esthetics. The microwave is fairly quiet and runs smoothly. The only thing that I do not like is that the control keypad’s touch is insensitive. You really have to press hard for a response. Also for one minute of heat you have actually press 1-0-0 vs 1 and that takes too much of my time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Sonytv20, I see that you are having concerns with your Samsung Microwave control panel being hard to press buttons. I want to make sure you get the best performance from your unit. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/
      We are here for you if you need assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144046366. We appreciate you for choosing our brand in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has a black stainless finish to match the rest of my appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd microwave in a few years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good, this is the second one in a few years,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rod

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the kitchen , very powerful when it come to quality

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Had another Samsung so install bracket made mounting easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Easy to install, easy to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave but didn’t work out well for me. Mak sure you have an over the range design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality of the product. I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect complement to out Samsung oven.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great didnt need any extra features. Qe replaced the night light with an led bulb as we like to keep it on in the kitchen as a nightlight. Great so far!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beautiful design terrible execution!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but in the short time span of the last 13 months is blown a fuse no biggie just hand to un mount it over the stove and take the thing apart and figure out what went wrong where not the end of the world but afterwards was able to fix it for aroubd 7 bucks for a 2 pack of fuses put it all back together and off to the races we went. As of 6/24/2025 it will randomly give you a static shock when opening the door! Needless to say i definitely wouldnt recommend this microwave unless your getting it for penny's on the dollar.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    I’d Reconsider

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung can make a foldable phone but not a microwave where you can use the timer and the microwave at the same time. My 20 year old kenmore that this is replacing could even do that. Let’s see what else, you have to push hard on the buttons for them to work, there’s no express cook (meaning if you push the 30 second button, you still have to push start), and it makes a whirring noise after it’s done cooking like a motor winding down. I called Samsung and they don’t know what it is. They sent a service guy out who replaced one part but it didn’t fix it. In fact now after the service guy left, the turntable isn’t functioning properly. They ordered another part and they will be here Tuesday to replace and hopefully they can fix whatever he did to the turntable too. To summarize, my three week old microwave will already have two replacement parts. Thinking about returning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143658660) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty Samsung

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    New microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is excellent; fit right in space and over white and black stove. Ordering was a breeze; within a few days, it was ready for curbside pickup!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microondas

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am happy with the purchase, it works excellent and I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good works great looks great can’t complain a bit I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Calentador

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fácil de limpiar y usar a la hora de calentar la comidas se calienta fresca

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Applicances

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, happy with the microwave for my recent remodel kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Great in my Kitchen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a stickler for Samsung Appliances, so we went with this one when our old over the range microwave gave out. We installed it ourselves and wasn't too difficult (2 person job), hardest part was planning/lining up the template on the back. Heats evenly, looks great in our Stainless Steel Kitchen, and the buttons are easy to wipe clean. I also got this on sale, so was a really good deal. Happy so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works very well and on regular setting is powerful. You don’t have to add time when you pop popcorn

    I would recommend this to a friend