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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,149 reviews
  • Rated 4 out of 5 stars

    Average microwave, bad experience with an open-box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung microwave as on open box since it was in stock and a regular new one was not available for a few weeks. Sadly the microwave had an issue with the fan motor and light staying on when the door was closed. I had to have a technician come out to fix it. He said it was non-repairable. and recommended I take it down and bring it back for a new one. The hinges were bent which I can't image wouldn't have been found during a quality control check. He straighten the hinges out as much as possible but I will have to have someone remove the microwave so I can return it and then have someone reinstall the new microwave. The microwave overall is average but I will certainly think twice before purchasing an open-box product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the right Price, settings and functionality are the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST EVER…

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awsome and very nice looking Mirco i recomend this one the best one !⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave!! It is so easy to use and matches my fridge perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Basic microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the basic microwave. Easy to use - has a 2 page user guide!!! It workd and that’s what I wanted. I have nothing negative to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. Really a huge upgrade over our old one.

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 3 out of 5 stars

    Great looking, missing a few functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this microwave. It goes great with our Samsung oven. However, for how large the inside is, you'd expect the plate to be larger, too. But instead, it's only 12 inches in diameter! I didn't read this when I purchased it. Another bummer is that I can't seem to get it to keep a timer AND cook something at the same time. Another feature I miss is the beverage reheat or plate reheat for left overs. This has a reheat feature but you need to get out the manual to understand what the numbers mean. The fan works amazing though! It really takes the warm air from the oven out of the room.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Microwave. We are glad to be your choice for your newest addition to your kitchen. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect looks expensive and does the job. Nice and simple and sleek

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    top quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing microwave especially for the price Excellent installation guide

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to install and it works well. It has nice features and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, competitive price, quality install. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Thanks for taking the time to share your Samsung experience with us! ^Ty Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit performs well and looks good. When its on sale, its an even better buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Hears good extremely fast compared to any other microwave brand we have used before.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best microwave for the price ! It's sleek looking also !

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave and set looks really great. Solid mid priced unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave. Cleans easily and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is a family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly appreciate the people at Best Buy and feel proud of the exceptional service they provide. There’s one gentleman in particular who always takes the time to attend to me and my family with such care. I genuinely love the Best Buy family—their support has been consistent, and every product I’ve purchased has been backed with great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave fits our needs in kitchen has everything needed and we are very happy with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung Microwave deal, happy with its looks and easy function.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave that fit perfectly according to the size it mentioned. Heats everything well and is very strong and durable. The fans work amazing when I am cooking. Overall would definitely recommend

    I would recommend this to a friend