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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,149 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Works good and nice look!!! Easy to use and great feature

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with this microwave for 2 1/2 years, but recently the paint had chipped off in the carousel area and it's showing the metal inside which is unsafe to use (a rare manufacturer defect). We had no warranty left and had reached out to Samsung. Hopefully our new microwave (a different one by Samsung) is a better product and last a long time otherwise I will have to break up my Samsung appliance set and go with another brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door broke ~2 years into ownership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice microwave that was not used much. Recently, the door broke ~2 years into ownership. The latch works by a plastic sliding "latch assembly" attaching to the door frame by a small plastic tab molded into the inside of the microwave door frame. That small plastic tab in the door frame broke on my microwave and a replacement door assembly costs as much as a new microwave. Samsung refuses to offer any sort of warranty replacement...save your money and shop for something more well built.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deal ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m just a young adult fixing up my kitchen at my trailer and with the huge discount that I was able to get from best buy made my project and my wallets really happy. I honestly really like the product i recieved and the quality of the refurbishment that best buy has done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. How it looks and how it operates. Would recommend for price and usage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsungmicrowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, cooks very quickly, quiet, easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Great price, President's Day sale. Would be nice if the light over the stove could be set to turn on at a certain time of day. If yiu have no outlet for the fan, be sure to rotate the blower before installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ithem works great, the heat is perfect for big plates and defrost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lacks simple features but works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed because at this price I expected it to have express one touch buttons, but no you have to manually type in 1:00 if that’s all you want. Other than that it’s easy to install and use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Laura S

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung microwave highly compliments the new refrigerator. Large with Beautiful design two toned. Sturdy handle with lights and fan. Also white interior easy to clean. Looking forward to upgrading the cooktop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works great. Easy to use. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greattttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love this microwave !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product! Installed with no problem ! Enjoy using it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and matches the ovens perfectly. Would recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t find this microwave (or several other black SS models anywhere in local stores. I found this one on here, which was my first choice. It came sooner than expected, with no damage, which I was concerned about. It is a beautiful appliance and I am very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Microwave and Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is a perfect match for the existing Samsung stove. I got a great deal due to my Total Tech membership too. It's easy to use and a powerful quick way to cook or reheat food.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smaller size = perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smaller microwave. We didn’t have a ton of space but this fit perfectly in the space allotted. Wish the light was a bit brighter. Other than that, it’s a nice looking piece with plenty of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Love the black stainless color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't wait to heat coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use this but it was just installed and looks so great in my mom's updated kitchen with the matching other appliances from this line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for a excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and beautiful microwave with good power. I wouldn’t change anything about it except to make it a little more quieter.

    I would recommend this to a friend