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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,149 reviews
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with installation which went fast and easy as we purchased the identical Samsung microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Samsung microwave that stopped heating. Was able to use the old mounting hardware - slipped right into place. A little bit louder than the old one, but works great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SlapTheCat, I want to congratulate you on your choice of your Samsung Microwave in your home. We are honored and appreciate you sharing why this machine fits your needs. Welcome to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good microwave. I will give it 10 on 10 design, functions and power. Specially the exhaust system is really good. Only thing i dont like is the warm tone light bulb color on the bottom of the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and elegant design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave, good price, and handsome profile. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to mention about it. Just another microwave that matched my range.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a much older microwave and it fit perfectly. It had easy to understand instructions for both mounting and using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Go to microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to buy it online and pick it up with no problem. The installation wasn’t too crazy either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and it work great. Also look good

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pad numbers and pre-programmed settings little hard to press for the microwave to work for items in the microwave. Pad is somewhat hard to read in normal lighting have to turn on overhead to really see numbers and red letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great look with affordable price..................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 5 year old Samsung microwave the same size. We would give this new 5 stars, except we lost a couple of features. The main One used most often was to stop the turntable for larger dishes. It’s very nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best microwave and Brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to match my other Samsung kitchen Items. It works perfectly and was exactly what I expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! im happy with my purchase. good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No separate timer function while cooking; good oth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but my old Samsung could cook while also using the kitchen timer. This one can't. How do we go backward with tech?!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Samsung black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit... seems to work fine. Had a problem when first installed with the door not closing properly. After a few times it appears to have worked itself out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PatrickB, we understand the frustration if your door won't close. Let's get the help you need.

      We recommend ensuring that the door seals are clean and that the door closes properly. Be careful when cleaning the door seals to avoid accumulating particles that may prevent the door from closing correctly. For more details, please check the link in your user manual. Turn to page 19, titled "Cleaning the Door and Door Seals."

      Manual
      https://downloadcenter.samsung.com/content/UM/202408/20240829162627523/O_01._IB_FULL_ME17R7021E_AA_MD3_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148840250) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave! So convenient easy to clean. I'm happy that I chose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this one for years, there was a door malfunction that couldn’t be repaired. Bought the same one and it was easy to install. Great performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Looks real good with my other Samsung Black Stainless Steel appliances

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 3 out of 5 stars

    Ok at best. Disappointed is all.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of downgraded from last unit. Switched from fridigeair. Was spoiled with double bulbs to illuminate stovetop. Control panel seems to hide itself. Impossible to read unless overhead lights are on. I miss having more auto on features. Performs adequately at this point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the review about your overall experience with the microwave, Smitty.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was perfect for my household. We now have all Samsung appliances, and have not had any issues with this purchase or any of the others. This unit does what it’s supposed to and we couldn’t be happier.

    I would recommend this to a friend