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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,118 reviews
  • Rated 4 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m used to quick start buttons from other microwaves (press 1 and 1 minute automatically starts) in this microwave you have to push the numbers and always press start afterwards. Obviously this is nitpicking as it is just one more step to press start but it took some time for us to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is quiet and looks modern. Our Maytag went out and we went with this Samsung. The technicians here in Santa Fe, NM were excellent! They were professional, quick and worked hard at installing this new microwave about our stove. The brackets were different so they had to install new bracketing. They were so good! Thank you for picking up our old microwave, and all that hard work at installing.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    taylor house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying my microwave very much. Delivery and installation was great, on time pleasant people to work with. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the same one we had for thirteen years. Looking forward to this one doing the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use Looks good and works very well Great value for money !

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has great looks in my kitchen and performs excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung 1.7 microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really quite but it’s large maybe they should change light to Led for more brightness

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken. Same issue as last one after a few years. The door is broken. Would even turn on without holding the door shut.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microwave purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and Durable Add a very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best viewing for short people.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks great and works perfectly. The only issue I have, is the trim around it. So you have the stainless and then a black film framing the glass. This is ok for most, but for short people - you can’t see inside. Ha ha. I am too short and have to stand on my tip toes or use a stool to see the food on the turn table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. No bells and whistles but perfect for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a standard microwave. Nothing special. Just a solid citizen.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works well. We had no problem installing it ourselves. We would highly recommend it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Nitro1. Thanks for your review! ^Ty Samsung

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! It works great and looks beautiful in my kitchen with my other black stainless Samsung appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes abit hard to read the keypad settings compared to the previous Samsung Microwave. This one has a black background Keypad where the previous one had a white background with black lettering. Having older eyes probably has abit to do with it also though. It's great other than that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek and easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options to cook different foods. Easy-to-read display panel and easy to clean and great looking in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave fits our needs in kitchen has everything needed and we are very happy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung appliance packages I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave. Works like a charm. Much bigger than I expected but it is very pleasing to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love with this microwave! Super user friendly and love the color of it. So easy to keep clean

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Rina! Thanks for your review and being a Samsung customer! ^Ty Samsung