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Customer reviews

Rating 4.3 out of 5 stars with 2118 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.7 Cu. Ft. Over-the-Range Microwave, particularly its ease of use and appealing appearance. Many appreciate its size, easy installation, and excellent performance, including its heating speed. However, some customers have expressed concerns about the noise level of the fan, the door's durability, and the timer's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,118 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement of our older one and it is so much better. Easy to install and use.. A+++++++++

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Stoney! We're happy to hear that this microwave is working well for you! ^Ty Samsung

  • Rated 4 out of 5 stars

    Works fine; no frills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive design. Works fine. It’s functional and basic. Purchased to replace a more bells-and-whistles model we had previously. I miss all the functionality of the other model but this works for the basics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven is superior to many others we have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave over thr range is ideal for our use. It easy to use and i appreciate the turntable bring slightly recessed and this makes it easier to place items in the oven because is not as high as our previous oven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, but vent fan is loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look and it works fine, but the fan is so loud when we turn it on. We thought maybe the BB installers did something wrong, but we recently had this uninstalled and reinstalled due to getting new cabinets, but the vent fan is still very loud. I don't think we will be using the fan too often. Other than the fan it looks and works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DECENT MICROWAVE JUST WISH IT WAS MORE RELIABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave with adequate features just wish it was more reliable. Have had 3 of this model now and they never last more than a couple of years apiece. My cabinets are installed around it and the mount is mounted so I’m kinda stuck unless I want to make some major adjustments.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great! Adam was great at helping us choose our microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great option for appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the last 10+ years, I have purchased a number of appliances at BestBuy. I think it is a great option compared to the home improvement stores. For the microwave, I did a pickup and it went smoothly. I wish that BestBuy offered a more comprehensive service for parts but there are a number of other options with the manufacturers and resellers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good replacement device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little noisy otherwise great device. The installation was pretty simple

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 2 out of 5 stars

    great microwave BUT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the look of the microwave. It is very quiet. It is easy to use. We hung it over the stove, then decided to add blocks to the bottom of the cabinet. We unscrewed it, added the blocks and couldn't get the microwave hung again. The nuts inside the microwave kept stripping the bolts. We have it sitting on a counter now. Samsung was not helpful at all. Best Buy gave us new bolts to try. Without trying to hang it, we tried to put the bolts in very slowly by hand before trying to hoist it in the air. The bolts were being destroyed with the first couple hand turns. We ended up spending 20 more dollars to get the nuts, we now wait to see if those work. This is very frustrating. If you buy this and get it to hang, leave it alone. ( by the way, we googled and this is a known problem. )

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid performance. Quiet operation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built very solid. Gets the job done. Just wish it offered more/other reheat options. Very quiet operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, easy to use, easy to clean, quiet, easy to install. I love the stainless steel finish on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was a replacement for almost the same model after a couple of years of a lot of use! We love this one so much more and the no fingerprint is an added bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Decent for the monies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I’d recommend, decent appliance for the monies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected but but my 15 years old Samsung Microwave was better than this one. Old one was warming food evenly but this one warm half then other half when i put it again for few more seconds. i like all the future it has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave goes well with my kitchen on the way to a full kitchen remodel. The only drawback is the "stove" light is not bright enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does everything we need Looks good where it is located

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and nice looking

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2-year-old microwave from a competing brand crapped out suddenly. Would've cost more to fix than get a new one. So I purchased this one. I've been very happy with it so far. Nothing fancy, but looks nice and gets the job done. I've had it for a while now and have not had a single problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave , runs good, easy to use, heats fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works wonderfully.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and nice installers. It fit perfectly and so easy to use. I like it better than the other I had before

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    My Best Buy shopping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good , the price was great, and the microwave works and looks just fine

    I would recommend this to a friend