Customer Ratings & Reviews
- Model:
- ME17R7021EW
- SKU:
- 6396303
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.
This summary was generated by AI based on customer reviews.
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have all the bells and whistles my last Samsung had. It’s my fault I didn’t realize doesn’t have a feature to turn off the turntable.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Microwave works fine. Has more than enough shortcut buttons on the control panel. Pretty quiet. Decent price.
I would recommend this to a friendGood price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave Good value and price. I would recommend it highly
I would recommend this to a friendFair quality at best.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My earlier Samsung failed. It would begin running when you opened the door. I bought this to replace it. After installing it (along with a hired handyman) and we peeled off the plastic sheet covering the controls, the face of the controls looked like it had melted. So much for quality control. I then had to run to Best Buy for a replacement while my handyman was sitting in my home. We have had issues with our Samsung fridge and stove as well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment about the microwave's status when operating it.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the replacement status. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Size
Good fit for replacement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Model is the new version of our previous unit so it works the same and even mounted on the existing brackets.
I would recommend this to a friend - Cons mentioned:Button quality
Good microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensitive buttons. I have a hard time getting it started as the buttons don’t seem aligned. Other then that seems to work great
I would recommend this to a friend - Pros mentioned:Size
Pros and cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks as expected and good size interior. However, door closes loudly, and touchscreen requires a hard push.
No, I would not recommend this to a friend - Cons mentioned:Door
Samsung Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed as I had to buy this product again after 3.5 years, the door or sensor got defective. The microwave will come on once you opened the door. Had to purchase again the sameone to be able to match the rest of the appliances
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jose A,
We know how essential it is to have a microwave in our home. We are here to help.
Please see the link below for steps if the Samsung microwave is not turning on.
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-does-not-turn-on-or-turns-off-by-itself
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147411194, which will help our team pull up your information.
^Rainly
- Pros mentioned:Overall performance
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave made with very good quality and some decent features. Very attractive as all Samsung appliances are. My only complaint is that when you choose 30 sed express cooking, you have to press the start button. Other than that, a Great Value.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent option to my new kitchen design Very space and easy to use
I would recommend this to a friend Good upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Got it a lot cheaper on open box updated all my appliances. No issues with it looks good over the Samsung stove
I would recommend this to a friendGood Bargain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave for the price range. Its only been installed for 2 weeks now but so far so good. It does make some noise compared to higher end models. For the money its gets the job done.
I would recommend this to a friend- Pros mentioned:Overall performance
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs like it should even though this is the third one I had installed as the first two came broken
I would recommend this to a friend - Pros mentioned:Overall performance
Microwave review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave overall functions great. I’m just disappointed that it didn’t last long, only lasted a year. I’m starting to notice that Samsung appliances are poor quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShawnH, we understand your frustration if your microwave did not last long. We want to speak to you directly and get more information about your microwave for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151626257) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Button quality
not bad, not great, but okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks nice, works well. The buttons are hard to push, and there are no express/one-touch functions.
I would recommend this to a friend - Pros mentioned:Installation
Easy use and durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team installed quickly and is very solid. Door ppens and closes firmly and tight
I would recommend this to a friend - Pros mentioned:Design
Samsung microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is in love with this microwave very sleek and modern.
I would recommend this to a friend Samsung 1.7 OTR Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for original microwave. Only place I could find one that I didn't have to wait for weeks to get. Good microwave at this price point.
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy installation. Does what it’s supposed to do.
I would recommend this to a friend - Pros mentioned:Overall performance
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did buy it for my kids in college, so far excelent features and performance.
I would recommend this to a friend