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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,149 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    # 1 Store for all Appliance needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great products and outstanding service, knowledgeable employees that assist you throughout your publishing process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. It matched up prefectly with old microwave since it was the same brand. Looks even better than the old white one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit failed after one day due to a motor noise. Best Buy replaced it with no hassles and the new unit is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    Its so so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and sleek appearance. However, it does continue running after the cycle completes and it says end.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We know how frustrating it can be when an appliance isn't working as designed. Here's a link that will help! (https://bit.ly/3mjIKpG) If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143762416) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty Samsung

  • Rated 5 out of 5 stars

    Clean Simple design with intuitive controls.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is by no means fancy. However, it heats evenly and quickly. It is also very quiet. We mainly got it to match the fridge that matches it but it is clean looking and has the features we need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Cheapened Down Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung microwave that lasted 14 years. It was well made and had many features. This one fit in the same mounting bracket, although the top screw holes were in different locations so I had to drill new holes in the cabinet above. It's cheapened down in terms of build quality. One bulb to illuminate the stovetop in a light enclosure build for two bulbs, fairly flimsy door hinges that I hope won't break anytime soon, a smaller rotating platter that you can't turn off and on, a less powerful blower for the cooktop vent, and more. It heats about the same as the previous Samsung, so I'm happy about that. Just know what you are getting and not getting with this cheapened-down model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works very well. I am pleased with the results based on the second or minutes that I program. It is spacious, although I have yet to prepare anything larger than a small casserole dish in it. I have not used all the functions, but numerous functions were not the reason for my purchase. an older microwave broke and I needed one to fill the space. It looks nice over the range. The only dissatisfied is that the selection pad remiss dark. In the early morning or after the sunsets, I have to use a flashlight to see where the buttons are to warm up anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Microwave - An easy to use appliance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung microwave is easy to use. The side panel has numbers and words that are understandable for its operation. Just as important, the appliance was easy to install. All of the instructions from installation to product use were good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! It looks great too. Went above my expectations. Can't speak for long term yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marlon

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install,only complaint is that you have to ensure the door is closed properly as it emits a sound as though its in operation,when it isn’t

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect replacement microwave fir our previous Samsung that was 10 years old. Installation was fast, friendly snd perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well habibg no problem with it so far its quite as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet and sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to get this microwave to replace our LG because the door handle was plastic and broke after a year of use. This microwave is sturdy, no danger of door handle being broken anytime soon. It is also very quiet which I like. Best deal by far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In house sales representatives were very helpful in finding a microwave in our price range and functionality. Purchased product met our needs completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave at a great price. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nothing extravagant, but it gets the job done. It’s a microwave that microwaves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy and clear installation instructions. Came with a helpful template. No issues at this time. Will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Replaced my old one and this one does a great job so far. Don’t know how long it will last but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the performance. Great recommendation from the salesperson.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsungs the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates fine. Attractive appliance. Purchased a Samsung to match other appliances. Quality product.

    I would recommend this to a friend