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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2149 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the product's strong overall performance, ease of use, and appealing design, often highlighting its good size, quiet operation, and quick heating capabilities. Its reasonable price and easy installation are also frequently praised. Conversely, some customers have experienced problems with the door's durability, the timer's effectiveness, and the quality of the control panel buttons, noting that the panel does not light up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,149 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No defects; no problems!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave has been in use for about a year now and I can confidently say it’s been the easiest past year thanks to this beautiful machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, looks great. Lacks a turn table stop function. Best Buy install contractor was quick and efficient. Out with old in with new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Microwave that works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave for the price- works great for our kitchen aesthetic and the stainless steel is very sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our other microwave died and we had to get a new one. This matches the dishwasher finish, which really isn’t a big deal, but it looks nice. It’s been easy to keep clean and it works the way it should.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We're excited to hear that this range is working well for you! ^Ty Samsung

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Lovely

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought this as a gift for my grandmother, she loves it. Easy to install if you're handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with new microwave. It fit perfectly and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this so much, nothing less than perfection!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and great price for the value, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great however Best Buy Damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave itself is great and quiet. But it did come in damaged in the back, which I would expect more from Best Buy and a $400 microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this is a huge step up from my last microwave. Of course mine was 20 years old and I thought it was good. But this is amazing, fast heat, quick cooking and a lot more settings than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was available in stock at Best Buy, all other stores, like Home Depot are out of stock. Easy to install, easy to clean. Smudges are noticeable but a microfiber cleaning cloth takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 20+ year old microwave only because it was white and I replaced all of my other appliances with stainless. So glad I did because it looks great above my new slide in stove. Works great and looks fabulous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok, but box was heavily damaged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time doing this to.pick up my stove top microwave. Overall fine, but things to note. 1. Why does it take 4 day to get to my store from a local warehouse. 2. Warehouse handling is questionable...actually not pleased. The bottom of the box was all torn up as if it caught on something. Luckily there was 2" Styrofoam separating the unit from the box so no damage. I was lucky...I mentioned this to curbside delivery person and he had no answer. Would I do again? Hhmmm. Probably not for appliances. Maybe small things.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It microwaves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tricked my son into thinking we were getting a mini microwave. He was relieved to see this was a regular size. It does it’s job and fits nicely above the stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow couldn't be any happier this thing heats up quite fast very happy to have bought it really recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, easy to use microwave. Instructions to install were not fully clear. But once we figured it out, we were able to put it up and get it working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my daughter's family. They are happy with all of the functionalities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Range top microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working range top microwave also luv that its covered by totaltech

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Alice H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the workman who installed my new microwave. He was very professional and very neat and took everything as well as my old one with him. He was in and out in approximately 40 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when bestbuy had package discount going on for Samsung appliances. The microwave has good space, power and easy functionality to use.

    I would recommend this to a friend